Comfort Appliance Repair of Athens

My washer stopped working a few months ago. I had a technician come out and basically some of the wiring came loose. He taped it back on with some electrical tape, charged 200 dollars and told me that if it didn't hold, then the wiring would need to be replaced. He said that if it needed to be replaced, the 200 dollars I spent would go towards the replacement. It ended up failing 3 months later and I went with comfort appliances again since I had the 200 dollars I already spent that would go towards the replacement. A second technician came and said that the original 200 would not go toward the replacement because it fixed it for 3 months. So I had to pay an additional 400 dollars to have it fixed again. So I spent 600 dollars fixing the washer, which is how much I paid for it brand new. I wish I was given the option to have it replaced from the beginning rather than pay 200 dollars to have the wires taped with electrical tape and then pay an additional 400 dollars 3 months later.

This is the second time I have used this company. And while the first time was for preventative maintenance, this time it was for a repair of a dishwasher. Tech arrived on time. Kudos. Then after witnessing the issue, advised I needed to run the hot water in the sink before using the dishwasher. After being advised that for 2 years I have not had to do that, he looked at it further. He never found the problem, but suggested we could try replacing a part that he felt was not related to the issue or again restated I could run the hot water. Upon review online, it said I needed to check the part he suggested not by replacing but cleaning first to see if that was the issue. Tech never did that. $80 down the drain and a $350 quote to replace the part AND on the quote it said the dishwasher never showed the code, but he literally stopped the machine several times due to the code. What a waste of time and money. I will not use this company again.