Churchwell Plumbing

Could not be happier with their service! They gave a quote for the service, did the work without issue, and didn't try to upsell me on things I didn't need. They were honest, no nonsense, and upfront about everything they were going to do. Also worked extremely fast and my yard was actually cleaner after they left! Could not recommend them enough I got 3 quotes from different companies in town and they were almost a 1/3 less than one quote I got that was going to destroy my yard and not fix any of it. Churchwell was able to do the job without wrecking my yard and tearing down my shed. PLUS they gave me a 10 year warranty on the work they did. What else do you need to know?

The plumbers that showed up were professional and got the job done in about half an hour, hauled away the junk and cleaned up. Would recommend their plumbing service, as it was the first company in Lubbock that didn't try to scam me. The reason for 4 stars is their archaic payment system. If you want to use a credit card, they charge 2% of the invoice total. In addition, the only way to pay is to call them with your card number NEVER make customers jump through hoops! Make payments simple. Use PayPal, Zelle or another electronic payment system. It is cheaper and error free, leaving the employee free to do more profitable things. You can write the expense off as a cost of sale, and get rid of the 2% surcharge. Customers think you are punishing them for doing business with you!

Blane and the team offered a secondary option from another local company that saved us from having to rip up concrete when our kitchen drain stopped working. Rather than make an assumption that our pipes needed to be replaced, they discovered the problem was just a clog and used their camera to ensure our plumbing was in great shape. We were originally quotes over $3,000 for the same service, but Churchwell charged us $750 and took care of the issue. We're really happy we called Blane!