Michelle Scott
I have made 4 or 5 claims in the 18 months since I bought this house. Needed to replace a fridge, they only paid half what a new very basic fridge would cost. Took over 2 months to send tech out to look @fridge, too. Sent wrong repair guy out to fix dishwasher. Had to pay 2 service fees. Took about 2 months to get someone out to fix. 2 claims to fix furnace. Took several weeks each time to send someone out. 1st, they replaced the thermostat. 2nd claim, they denied the claim.