C&C Plumbing & Well Services

C&c have usually been pretty good but I called them for a simple tub spout leaking yea simple, could have done it myself now I will since they have not, I was told by the technician that the valves were bad and he replaced the seals on the valve and would give me an estimate on fixing it correctly, I never received an estimate and three months later tub leaking again, was told that they will not warranty the fix because the valves were bad, well 300& later I have to fix it myself, do not waste your money, literally call anyone else for your plumbing need like Chris Dawson he has fixed all there mess ups for a fraction of the price that is all steer clear people call Chris

Unfortunately my experience with C&C was their lack of business practice concerning their pricing. Customers should be advised upfront that there is an automatic charge of $220 per hour which starts with their drive time. I guess that starts when the employee gets into their vehicle. When you set your appointment they should explain their billing per hour policy. At the Job Site they called me to say the hot water tank would have to be changed. I ask for an estimate, he said about $2,100. I really don’t think he wanted to do the work because from my experience a 30 gal electric water tank cost about $550 and would take about 2-3 hours to exchange. This does not add up to $2,100. They need a better business practice to inform their customers before the job—their hourly rate, trip charges and when the clock starts and stops so the customer can make an informed decision. All customers make sure they advise you upfront about pricing or find a company that will disclose their billing practices so there are no additional surprises. You will pay $220 minimum if they get into their vehicle and drive to the job site. Most companies give you credit if they do the job, C&C does not, $2,100 was not even a fair or good estimate for a 30 gal water heater.