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Worked with Mason and team, they did a fantastic job. they responded quickly and did an assessment of some cracks we found in our foundation that ran down to the slab. we got estimates from a few other businesses as well but found that Mason gave us the most cost efficient and necessary solution to our problem. The install team did great, they took a ton of care in their work and by the end of it we couldn’t even tell where most of the digs for helical piers happened. 10/10 in my book
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I can’t say enough great things about Mason Robertson with Carolina Foundation Solutions. From the moment he arrived, he was professional, respectful, and thorough. I originally called because I noticed soft, spongy areas in my flooring, and I was afraid it might be a foundation issue.
Mason took his time inspecting everything — he looked at the flooring, went under my home (I have a crawlspace), and checked the situation carefully. What stood out the most was this: he was honest from the beginning.
After checking everything, Mason told me clearly that he could not help me because my problem wasn’t actually a foundation issue. He could have easily told me it was a foundation problem and charged me $10,000–$20,000 like I’ve been quoted before — but he didn’t. Instead, he told me the truth, explained what he believed the real issue was, pointed out a crack beneath one of the bedroom windows, and even told me who I should contact next.
As a woman, I’ve learned the hard way that some people will take advantage and give outrageous estimates just because they think you won’t know the difference. Mason did the complete opposite. He was honest, upfront, and trustworthy, and I appreciate that more than I can put into words.
If you’re looking for someone you can trust — someone who will tell you the truth even if it means they don’t get the job — I highly recommend Mason Robertson and Carolina Foundation Solutions. Integrity like that is rare. Julie Heck
We had a foundation problem and worked with Roger to come up with an acceptable solution. They installed a 4 inch I beam and some additional supports under another wall. They were able to respond quickly and got the job done efficiently and for a very reasonable price. I had obtained bids from 5 other companies. Not only was Carolina Foundation Solutions the easiest to work with, but they were also very reasonable for the amount of work that we had done. We were very pleased and would highly recommend working with them.
Brandon was great helping with the quote for my encapsulation of crawl space & partial basement. The work was done several days later with a few delays. When completed I was very satisfied with the work.
Working with Carolina Foundation Solutions has been a great experience from start to finish. The entire team demonstrated a high level of professionalism, knowledge, and respect, making the whole process smooth and stress-free.
We had a sun pump added to our crawl space to help with some flooding issues. The team of men that came to our house were efficient, knoweldegable and very respectful of me and my home. They worked with me on timing and answered all of my questions.
A special mention goes to Mason, our sales representative, who went above and beyond to ensure that every question was answered and every detail was handled with care. Mason’s product knowledge was impressive. Mason took the time to explain options clearly, offered thoughtful recommendations, and never pressured us into making a decision. His communication was prompt, courteous, and transparent throughout, which made working with him a pleasure.
It’s rare to find a company that combines expertise, integrity, and genuine customer care the way Carolina Foundation Solutions does. I highly recommend them to anyone looking for a team that values professionalism and truly puts their customers first.