By Any Means Lawn Care and Junk Removal DC, Maryland, Virginia

I only needed my lawn mowed. I told them please make sure NOT to cut the pipe in my yard, several times. They cut my grass, and then told me their Edger broke and would come back in the morning to finish the job. I was patient and understanding, and even paid half the money for services ($25), but not entire amount ($50) because job was incomplete. I saw later that they mowed over the pipe, to the point that I don’t know if it’s fixable. I called them immediately that evening around 6pm, and left text messages until the next day, almost 24hr later, and still no response, nor did they return to finish the job. I now have to find and pay someone to complete my yard and fix the pipe. They cost me more money and I wish never used them. They lack customer service skills, are unorganized, and have terrible work ethic. What is further disappointing is that I am a minority young black women, and they are a minority company (young black men), and I was happily trying to support them, but this is how they treated me. They didn’t even give me the consideration of responding to me after they knew they messed up my yard. I would not advise anyone to use their services, as you can see from my pictures this will be the end result. I typically don’t write reviews, but felt it would be a disservice to others if not, and hope no one else will be subject to this. I wish someone had told me this prior to using them.