Overview
About this business
Bug Out is listed as a Pest control service serving Raleigh, North Carolina. Contact this business for service details, directions, reviews, photos, and profile information.
About this business
Bug Out is listed as a Pest control service serving Raleigh, North Carolina. Contact this business for service details, directions, reviews, photos, and profile information.
Pest control service
Services
Location
Address and directions for this business.
Address
5706 Chapel Hill Rd Suite 114, Raleigh, North Carolina 27607
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Reviews
12 public reviews
Rob and Bug Out have been taking care of us for years. He’s consistently thorough, friendly, and professional. We truly appreciate the care and attention he brings to every visit.
Response from the owner
Hi Jon Ehret, we are glad you’ve been happy with our services for so long! Thank you for taking the time to review us and share your experience. We appreciate your continued support!
May 10, 2026
Our company has been with Terminix for years and have always been given 5 star service. If there is ever a need for assistance in between our visits getting ahold of our representative or customer service is a breeze.
Response from the owner
Hi Mercedes Griffin, we are glad you’ve been happy with our services for so long! Thank you for taking the time to review us and share your experience. We appreciate your continued support!
May 10, 2026
Have used BugOut service for years and they have always been responsive and done a great job. Justin checks in when gets here to touch base and inquire about any issues, then takes care of his tasks.
Response from the owner
Hi Kathy King, we are glad you’ve been happy with our services for so long! Thank you for taking the time to review us and share your experience. We appreciate your continued support!
May 10, 2026
Robert Davis did a great job! He treated our business like a true professional and handled everything with expertise. We’re very happy with his service and would definitely recommend him and Terminix to anyone looking for reliable, quality work.
Response from the owner
Hi, we’re pleased to hear that your technician is doing a great job! We will pass along your kind words. Thank you for being a loyal customer.
May 10, 2026
Our tech, Justin, always takes the best care of our property. He asks what issues we have and then addresses each area with the utmost care. He is friendly and easy to deal with. Bugout overall does a great job with our pest control. We use them for quarterly maintenance and termite protection. If we have any issues they take care of it quickly.
Response from the owner
Hi nightshadesdream, we’re pleased to hear that Justin is doing a great job! We will pass along your kind words. Thank you for being a loyal customer.
May 10, 2026
I am so pleased with Bug Out. In my area I have a new service specialist, Justin Smith & he is just as great as Raymond. So easy to talk to. Great customer service ‼️Thanks Justin for the pleasant visit.
Response from the owner
Hi Regina Hampton, thanks for leaving such a wonderful review. Customer experience and satisfaction are our top priorities.
May 10, 2026
Pleased with Bug Out's overall service, but this annual termite inspection for my warranty renewal was not the service I had received in the past. My past experiences have been a thorough check under the house including moisture checks. This one was a walk around visual of the exterior only.
Response from the owner
David I am sorry for this experience. I would be happy to send someone out to do a re inspection free of charge.. Thank you for your business.
May 10, 2026
I wouldn’t recommend this place. We got recommended to them but unfortunately they have the worst communication. First time getting pest control and they were supposed to come anytime between 8-12 (wish it would just be a set time instead of waiting around all morning), then it gets to 12 and they hadn’t come. I call and they said he’s coming over now. The exterminator said it was bought for morning but told to him as afternoon. So oh well nothing I can do other than be stressed and annoyed. Second week they don’t show up. I call and they told me it got canceled. They didn’t notify me or anything about this. Told me they would give me a refund. A week goes by and I haven’t gotten any notification. With my past history I knew I would have to call and do the work to get this figured out. I called and they said my next service is in the next month. What?! I got a refund. But I guess I’ll stick with you guys. And for the first month it’s unlimited. But I’ll definitely be cancelling for the second month since they do not do refunds. I do not trust these guys one bit. It’s been an absolute pain working with them. Not complaining just stating facts. If anyone has a referral to a good pest control company please let me know.
Response from the owner
Good morning Lexi, I would like to talk with you and see if I can figure out what went wrong with your service and see if we can get it corrected for you. Please give me a call 910-489-6272. Thank you
May 10, 2026
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