Bud Anderson Home Services

I had to have a kitchen sink repair done last week, and Matthew King was the Service person who came to help me. He was incredibly kind, respectful, helpful, and caring. His work was thorough and careful. He explained everything that needed to be done, and did not recommend anything outside of what was necessary. He also checked the rest of the plumbing in my house had no extra charge just to make sure that there wouldn’t be any additional surprises. I would highly recommend Bud Anderson and specifically Matthew King for your plumbing needs.

This started small and became a larger issue that I was pretty certain that we were a year or two away from anyway. Had a simple Pressure Reducing Valve go bad at my household shutoff valve. It was located in an area that was inaccessible (to a novice like me), and we were concerned with the damage that could potentially occur to other household appliances and fixtures. Very quick response from the agent on the phone (I want to say that her name was Wendy). She contacted a tech who responded within about 40 minutes! The tech, Zack Reed, confirmed that the PRV was indeed defective and that he could replace it. He also confirmed my fear that the water heater, which was 20 years old this year, would likely fail soon, and gave me a very complete list of options with prices. As I’d always wanted to go with a tankless water heater at some point, I just figured that this was the time to do so. Zack had it installed and did a super nice reroute on the supply lines as well. At the end of the day, it was a super expensive job, but I really wanted it done and done right. Have to compliment Zack on his professionalism, knowledge and character. He explained EVERYTHING clearly and calmly, and in terms that made sense to me, for the most part. We’re thrilled with the tankless, and we were both REALLY pleased with the response time…Zack was in and out same day, having diagnosed and replaced the entire system! These folks aren’t cheap, but they’re terrific plumbers!

It was quick, expensive compared to competitors and corners cut. The speed at which they delivered was good. I had initially contacted another company as I had heard good things about them. They forwarded me to Bud Anderson, which I had been warned about. So I let the guy come out and measure everything to give me an estimate. I was sold, because of how quick things were going to move. I needed a new unit. I knew it. So from start to mostly finished it was merely two days. They did it early on a Satruday. For the expense compared to other companies I have since talked to, they should have done a perfect job. They compacted a lot of insulation around the unit in the attic. Which renders it less effective. They did not do a good job taping the unit in the attic. Very rough and likely small air leaks as the seams that are not clean with the foil tape. I uploaded a few pictures of what was done on the return they added. They put a screw in it on the right as they used a broken return, or broke it in the process of installing to hide it. The outside cover they caulked the bottom like crazy. Great for sealing, but it will make potential future repairs a pain to do. The outside where they brazed the line to connect it looks okay. They rushed, which I understand is a convenient thing, but the way it was done could have been better. Especially everything in the ceiling level.