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Bicycle Repair
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Alec and Brian were very helpful! My front tire was bent and I arrived 1 hour before they closed and they quoted me appropriately and gave me a great timeline on when my bike would be done. Absolutely charismatic gentlemen with superb customer service skills. Brian made me feel like I was taken care of, in my emergency.
More than 15 years ago, I moved to the east side of Detroit and I was in search of a bike shop. I happened to stop at Bike Tech and that is when I met Brian, the owner and Ernest, who has got to be the best bike mechanic ever! I had a Huffy. This Huffy that I had owned for ever and wanted it painted. Brain suggested that I consider getting a new bike. He talked to me about what kind of riding I was planning on doing and recommended a wonderful cruiser, a Hampton Cruiser, which he delivered to my apartment! As they say, the rest is history. I trust Brian and his staff with my biking safety and my every biking need . I am in the process of purchasing my 6th bike from Bike Tech. They are thorough and give attention to making sure that my bike is safe. Bike tech is a staple in this east side community. They hire young people from the area, are committed to maintaining the community and are humanitarians. Brian and his staff help a client of mine that needed a replacement bike because the only transportation, his bike, bike was stolen with no costs to me or the client. They helped me with my insurance claim when my bike was stolen and even provided me with a loaner! Each time I am ready for a new bike, Brian takes the time to find me the purple cruiser I want. I find Bike tech prices to be about the same as other bike shops and in most instances lower.
Brian is indeed the "Bike M D" and will and can answer any questions that you have about cycling, past and present. Needles to say, after dealing with Bike tech for more than 15 years, I could go on and on. Let me just say: If you are serious about your bike and riding safely, Bike tech is the place to start and stay!