Best Option Restoration

***Warning to Homeowners: I hired Best Option Restoration for a job that was submitted to insurance. They repeatedly told me they’ve never had an insurance company deny a claim. However, my insurance company sent the file through two independent third-party reviewers, both of whom agreed with the denial. Months later, Best Option charged my personal credit card without authorization, using card information I provided four months earlier. While I absolutely believe companies deserve to be paid for their work, charging a customer’s card without consent is unacceptable and unethical. Homeowners — proceed with caution and protect your payment information.

We had a water line leak in our kitchen. Our insurance company connected us with Best Option Restoration in Montgomery County. Annie was my main contact she came out the next day to look at the damage, get pictures and let us know what we could expect to happen next. Every time I had a question she was a quick phone call or text away. Her responses were immediate and if she didn't have the answer right then, she got it and got back to me quickly. Luiz and all the guys that came out were wonderful. I have a disabled 28 year old son at home and they worked around him and his needs. Insurance said we could stay somewhere while the work was being done but very hard to do with my son. Annie kept in contact through the whole process, she knew I was overwhelmed and nervous as I had never had anything like this happen before. She is a true asset to the company she is understanding of your concerns she basically holds your hand through the whole process start to finish. I would 1000% use them again. I kept her number in my phone, she will be the one I reach out to if I ever need anything done in my house again. Thank you for everything, couldn't be happier with everything.

ALL 5 stars for Best Option Restoration!! ⭐️⭐️⭐️⭐️⭐️ We had the unfortunate experience of our basement flooding, and I cannot say enough good things about Best Option Restoration. From the very first call, they were responsive, professional, and compassionate during such a stressful time. Mike was absolutely tremendous—he kept us updated every step of the way, explained the process clearly, and made sure we felt confident and cared for throughout. His communication and attention to detail really set our minds at ease. Haley was also a huge help, especially in working with our insurance adjuster. She went above and beyond to make sure everything was handled smoothly and efficiently. Thanks to their team’s hard work and dedication, what could have been a nightmare situation was resolved quickly and with minimal stress. I highly recommend Best Option Restoration to anyone in need of restoration services—they truly live up to their name!