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My wife and I had been planning to renovate our two bathrooms for a while - they needed it! AZ Construction did a great job transforming them. They had great knowledge and attention to detail. These new bathrooms are such a pleasure to use, and my wife loves to show the neighbors, one of which is using them for their remodel. Money well spent for the both of us.
This company was extremely professional from start to finish and did a fantastic job on my master bathroom remodel. First off, they provided me with a detailed bid specifying exactly what they would be doing with the price clearly spelled out for each of the 93 line items in the project. This practice ensured that there would be no disagreement about what was or was not included in the bid. Next, they assigned an EXCELLENT project manager who was my contact throughout the project. He handled all the details and schedules of the subcontractors. When one of the subcontractors cut some corners and I complained, he made them redo the work to my satisfaction. At the end of the job, they left the work site spotless. I didn’t even have a “punch list” of issues that needed fixing at the end. It was all done right when the last worker left! I highly recommend AZ Construction and Renovation.
Our second project with AZ Construction in the past year is a bathroom. Ramon and Clemente were great to work with. They recommended where to shop for supplies that would suit what we were looking for. At a good price. Ramon created a sitting bench in the shower and stayed late one night to finish the bench, something beneficial as we age. They cleaned up every afternoon when they were finished for the day. They answered all our questions and were receptive to our requests about the construction. We enjoyed watching the job from beginning to end and will look forward to our next project with AZ Construction.
I want to preface this review by saying I am beyond satisfied with the finished product and can't wait to enjoy the summer heat under my remodeled pool Ramada.
Summer 2024 - there was a horrible wind storm that tore down my pool Ramada. In mid July, I submitted an insurance claim and AZ Construction was the team assigned to the rebuild. The initial assessor was very quick to come out to the property and take pictures, but after that things seemed to slow down considerably.
I work in engineering management, so I have a certain expectation when it comes to the flow of communication from the start to the end of a project. Getting updated on the progress of this project was always an issue. Several weeks or months would go by without getting an update. I was never given a single point of contact, which I think attributes to the lack of communication. After the first few months went by (so it is now sometime in September), I had to finally ask if the demolition crew could come by and tear down and haul away the wreckage because it was a safety hazard to leave it the way it was.
Fast forward three more months, it's now December and five months had gone by since the initial inspection. I had to call and ask for an update again, and when I did, I found out that the initial structure had not been permitted which caused some back and forth with the city to get approved to build (which I wasn't surprised since it's not the only addition to the house made by the previous owner) and there were issues with the construction plans so they had to rework them. I'm not a complete jerk, I understand these things happen, but it would be less frustrating if I knew these things were going on so I didn't just assume they were just sitting on the project.
Now, December they start construction. I was very impressed with how quickly everything was coming together at this point and how efficient the different teams on the construction crew were. There were a couple times where I had to call/message Ed (the construction lead) and tell them that his team had left nails all over the ground outside at the end of the day. Twice I found over 60 nails scattered all over the ground. Thankfully I didn't not have kids running around barefoot outside and none of my dogs stepped on any of the nails - but this is very poor work safety and I hope this was just a one off and it doesn't happen again.
In a nutshell - I wish they provided better communication during the "boring" (administrative) part of the project; I wish they were a little more aware of the safety hazards they left on the worksite when they were done for the day; construction crew overall did a phenomenal job; Ed was great and kept an open line of communication with me once construction started.
And I would hire them again, with or without an insurance claim.