AutoFix

I just got my engine cap resealed here, and I must say I was extremely satisfied with the service. Miguel, the manager of the place, was the perfect combination of professional yet personable. He talked me through their entire diagnostic and didn’t try to upsale like any Jiffy Lube across the Chicagoland area. Service was done in a timely manner with a very reasonable price, strongly recommend this place and The Dukes of Oil right next to it, both are very honest and quality services on your car.

My cousins car had a coolant leak on the side of his engine prior to bringing the car in. I spent over 12 hours two days prior trying to figure out where the coolant leak came from I had no luck so we decided to take it into the shop. We take it in for a coolant leak repair into Autofix and come to find out bad move. The car had to stay in the shop for two days they claimed to have replace a hose or fix a “hose” since it was “leaking” on the bottom of the radiator. They also performed a pressure test so they said. My cousin left the shop and called me back to tell me that it was leaking again. I decided to take matters into my own hands call a friend and we completely found the coolant leak at the water pump. I put a new pump on saving him a lot of time and more money. We went back to the shop today and spoke with a manager who seemed to disagree with there ever being a leak from the side of the engine while I know for a fact before we even brought the car in it was leaking from the side. He refused to refund us and also in the notes of the order. Placed new engine oil on-top of old engine oil. 1. From my understanding you do not do a pressure test and not find the leak. 2. You do not put new engine oil on top of old oil. 3. In the end me and my friend fixed the leak and other issues with the car at the same time. I did end up calling corporate and asking for a refund since management did not want to say they did wrong and refund us. I do not recommend this place for the simplest jobs. Here is a picture after we left the shop and the water pump me and my friend replaced that fixed the issue.