Asphalt Help Paving & Sealcoating

A couple years in and our asphalt driveway is already crumbling. I guess you get what you pay for... I wouldn't let these guys come back out and repair my driveway for free at this point. I tried contacting many times last spring but ultimately got nowhere but ghosted. Initial install went okay except for the part we had them expand from where we originally had a gravel driveway. A dirt delivery truck completely destroyed that area because it wasn't compacted properly. To their credit, they came back out and fixed the initial damage. However, the "repair" just created significant cracks in our driveway that no amount of hot rubber or sealer will fix. What I thought was going to by a 20yr investment will be lucky if we can get 10 years out of it. Pay the extra cost and head elsewhere... Trying to save money has turned out to be very expensive for us.

They came out to start the project (9/19/25) just as it was getting dark outside which was my first clue something isn't right with this company. Less than a month after having new asphalt installed, weeds are poking through and causing bulges. They have several areas where the asphalt is uneven and "bowled" areas where rain collects in the middle. Several locations where it wasn't filled in and several cracks within the first day. I contacted the company several times to come back to fix the issues. They responded saying they'll be back out on certain day, but always had excuses only when prompted on why they never showed up. Now no responses after a month. Several of the neighbors had this company installed asphalt on their driveways. All have complaints on how unsatisfied with the job they did. I measured and only get about 1" thickness when the contract clearly states 2.5" poured and will be 2" after rolling the final surface. Photos were taken next day and the weed photos are about a month after install when I noticed (10/23/25). Going to be interesting to see it after it's first winter when ice heave breaks it up even worse.

Updated: I was contacted by and met with the owner and we are working on a solution to remedy the concerns. I will further update depending on the completion. I've called twice over the past few weeks to speak to someone, and get them to come out to look at my driveway, and no one will call me back despite leaving messages with the reception staff. This group did my driveway two years ago and it started cracking 6 months ago. The edges are falling off full thickness. Throughout the middle there are long partial-thickness cracks. This shouldn't be occurring this fast. I'd be willing to change my review if they make it right. That seems unlikely at this point. I would not trust this group based on my experience.