Aspen Plumbing LLC

Not terribly impressed. Since there was a dishwasher removal involved we had to pay labor for a second person to come out. The second person didn’t show up until after the dishwasher removal was performed by the first guy. Not only that but not long after they came out our dishwasher backed up because it couldn’t drain because of a kinked drain hose. Unfortunately the dishwasher was 20 plus years old and I could no longer source the integrated drain hose so we ended up buying a new dishwasher. Second I paid for an hour of digging in the yard to find a leak that was causing a wet spot near the meter. Before they came out I had previously dug down to the water supply line next to the meter and found the leak wasn’t coming from there but further behind where I had dug. When they came out they didn’t ask where to dig. They just widened the hole I previously dug a bit which couldn’t have taken an hour. I know this because I could see the worker’s feet on the other side of his truck parked in the street for the lion’s share of the time instead of being in the yard digging to locate the source of the leak. Seems like they were more interested in selling a couple of hours of their leak detection at $450 for two hours or $4500 to bore new pipe to the house. Instead after they left I dug in the wet spot in the yard where I’d wanted them to dig in the first place and found the compromised compression fitting and replaced it myself to the tune of $12 from Lowe’s.