Arnold Well Drilling & Pump Service

So, I spent 2 phone calls detailing my needs......sch 120 pipe, new wire, new well cap.......cut off some rusted casing, AND anything else I needed to button up the well for 20 years. They showed up with a simple boom truck......NO wire......No new well cap......nothing but the pipe that I had specified. Because of the pandemic, interaction and fault correcting became impossible. They had put me off for almost a month, and now would have to leave if I demanded what I wanted, I had to have the well serviced NOW, as scheduling for us during the pandemic has become difficult. We went back with the old wire that had 3 splices in it already, the old well cap that is 42 years old,,,,,BUT, the right pipe in the well. The technician seemed..... youthful .... both physically and mentally. When anything deviated from the expected, he seemed to have the "deer in the headlights", look, and I had to correct and prevent a major developing mistake. These guys left me in a lurch, and I HAD to eat it. I have used these folks for decades. I have had really good service from guys I trusted and liked. This was a blow to the good faith built up. I will probably use them again, but I will have details on paper before we begin.