Arizona Carpet And Tile Steamers

Bryan arrived on time, which we appreciated. However, upon opening the door, we were immediately met with complaints regarding the number of stairs in our home. As we walked him through the rooms, he continued to express frustration about having to go up and down the stairs for what he felt was insufficient compensation. This was disappointing and unprofessional, and it left us feeling uncomfortable from the start. It became apparent that he was not enthusiastic about completing the job, and the work ultimately felt rushed. His irritation was noticeable throughout the appointment. Later, Bryan attempted to converse with us as though his earlier behavior had not occurred, but by that point the experience had already impacted our impression. I had spent three days cleaning and moving furniture from early morning until late at night in preparation, and I even waited to put up Christmas decorations until after the carpet cleaning. Unfortunately, the results did not meet expectations, and it seemed clear that the stair situation affected the quality of the work. While I expect there may be an explanation or excuse offered, this experience has made it clear that we will not be using this company again.