Paul Connors
We had an issue with our 3 1/2 year old washing machine. Maxim from Appliance Repair Team was able to come to our home the next day. He explained what he was doing as he diagnosed the issue. Unfortunately, the issue was a failed bearing which was not economically repairable or under warranty. However, with Maxim's diagnosis and report, we were able to negotiate a significant discount on the replacement with the manufacturer. Since there was no repair option, we were only charged for the diagnostic visit. Maxim and Appliance Repair Team were fast, fair, and provided a significantly improved outcome.