Donna Revoir
Joe did an amazing job. Not only did he arrive within a hour, he is a professional service tech. Did a great job, quick and clean. I would recommend Joe Spielman anytime .
American Rooter offers drain cleaning, water heater repair, pipe repair, and sink repair in Watertown.
American Rooter offers drain cleaning, water heater repair, pipe repair, and sink repair in Watertown.
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5 public reviews
Joe did an amazing job. Not only did he arrive within a hour, he is a professional service tech. Did a great job, quick and clean. I would recommend Joe Spielman anytime .
Joseph Spielman from American Rooter was fantastic. He arrived quickly, was friendly and professional, very patient and immediately put me at ease. He clearly explained what he was doing, reassured me that the issue wasn’t serious, and gave helpful advice on what to watch for in the future. Efficient, knowledgeable, and easy to talk to. Highly recommend!
I had water coming out of a floor drain due to a clog. We called American Rooter and they came out within the hour. Our technician Khay was amazing. He was able to quickly remove what was causing the clog. Thank you so much Khay for your amazing quick service. I definitely recommend!
Our main drain, which only the kitchen sink flows into and all others go straight to the sewer stack, was clogged. We've called on AR to do this once before - with no issue. Unfortunately this last time they jetted the clog, with no water containment apparatus set up, flooding and destroying our kitchen, dining and living area to the amount of $70K-$80K in damage. Worse, they've have listed us as "persona non grata" stating I was rude to them when I asked "You're really gonna bill me for the work you did?" I'm a reasonable person, have worked in the trades in the past, I know what can happen and go wrong AND we learn from those mistakes. BUT you never accuse the customer of wrong doing, when you've damaged THEIR home. People, if companies DO NOT take responsibility for the work - both good and poor - you shouldn't trust them to do any work. AR you don't need to respond, the insurance company has you down as the cause of damage.