Dale Oglesby
Had freon added to AC, two weeks later it leaked out. They should have run the die through first to check for leaks. This car had been at this shop before.When someone else had the same thing done, it cost them $114.00 however, they charged me. $214.00 as I waited the first time the service tech told me,I could come out in the shop if I needed to. So after that I took the car back and they said they would run.Die through it to check for leaks. I heard the guy say is this car overheating. Or maybe he was talking to someone else. However, he was very rude and disrespectful. And told me if you don't go back into the office I will take your car out of here right now. This seemed be a different guy than the first time. However he was very rude and disrespectful. He actually put my car on a high ramp that he knew it was too high for the car banging it on the bottom. When he took it out, it was the same way,banging the bottom on the ramp. However in the end, they never ran any die through the AC system. Instead they had a flashlight looking down in the engine for leaks. So they didn't charge me anything to look at this car the second time. However they came up with a scenario that says you have a leak in your coil or something like that. And then the guy said it would be a $1000 Labor or maybe more, depending on what they find. And maybe eight hours or more labor. It may cost even more plus parts. So let me ask anyone that's interested, have any of you ever been to an auto parts place service department that could not give you a written estimate on the total cost , not a guesstimate. This is a place.I will never visit again and I hope any of you never find yourself at this place in this very unfortunate situation. Buyer Beware.
