AFI Systems

Very knowledgeable and friendly company. Have used them for several industrial repairs over the years.

I called AFI because I was working in the area and needed a very inexpensive but hard to find and somewhat out of date part to finish a job. I talked to their service department and they kindly took their time to see what they had, and he informed me that he had a used one, and not only could I come pick it up at no cost, but he graciously cleaned up the part for me. The staff in the office was very friendly when I came to pick it up. They absolutely saved the day for me, and I am very grateful.

I placed an order for a refurbished controller on 8/27/25 and received an email confirmation that it would ship overnight. The following day I emailed asking for a tracking # with no response. I called the office the day after and spoke with a secretary that said someone would call me back with an update. No return email or call so I had to call back and finally got customer service to search for the order. I was placed on hold and subsequently disconnected. I called back and was told the order was never processed because they did not have the item in inventory. Why would you process the order then? Nothing offered other than a credit f... Read full review