ADL Floors, Inc.

We recently got Hardwood Floor Refinishing in Redmond WA from ADL Floors, and they did a fantastic job. We had no prior experience with refinishing, and Dinu explained us the process in detail, clarified how they will take care of the blochiness and quality. They helped us with color choices patiently and finished the job with high quality in time. Even after the payment, we observed a minor issue and Dinu was more than willing to come and take a look and help fix. Overall, we had a great experience at competitive pricing!

I really appreciated working with the owner and, in particular, his willingness to make things right when issues came up. When we noticed details like nail holes not being puttied, he was responsive and ultimately ensured everything was addressed properly. I do wish he had been present earlier in the process to catch more of these issues upfront, rather than us having to identify them and bring them to his attention. That said, his accountability and follow-through matter a lot to me, which is why I’m giving 5 stars. Constructively, I’d suggest he continue working closely with his team to set and enforce a higher quality bar from the start, so fewer fixes are needed at the end. Overall, I respect his integrity and commitment to standing behind his work.

Dinu to the rescue! We recently had a refrigerator leak some water onto our beautiful hardwood floors. Within a day or two, several boards began to 'cup' (bend upward). All we could think about was the dreaded water damage nightmare that was likely to come. I tried drying the area with a hair dryer, using a fan to blow over the affected area, all to no avail. I looked on line and saw great reviews for ADL floors and Dinu, the owner. I left a desperation voicemail and he called back with a few hours. He listened to my story and told me he would stop by later that afternoon to see if he could help. Sure enough, he stopped at 5:30 p.m. and brought in a dehumidifier machine and pads that become air tight and remove moisture once the machine is turned on. I used that process for several days and incredibly, the cupping started to lessen! While not perfect, the floor area receded and the cupping reduced a great deal. Dinu could have sold me on refinishing everything, but instead advised to wait until spring when the floors/hardwood would likely settle even more with warmer and drier conditions. I was so impressed! There is NO DOUBT that if I were having my floors redone, Dinu and ADL would be my instant choice. It says a lot about character in this day and age (where calls and emails often go unanswered) that someone would make time for what was certainly an emergency in our book. A huge thanks to a person (Dinu), someone of high ethics and care.