Brynn Clough
I hired an Ace handyman to fix four issues, and only two were resolved. During the visit, he placed his tools directly on my dining room table and scratched the surface, which was very disappointing! One of the main issues was a draft coming in through my door. He applied a few patch-type fixes, but the draft is still coming in. When I called the company afterward to explain that the door was not fixed and that I still had multiple areas with drafts, I was told it would be covered under the one-year warranty—due to the issue not being resolved. I was then told that the handyman claimed he informed me the door would need to be removed and caulked for an additional charge. This was never mentioned to me during the appointment. Another issue involved my dishwasher. I was told I needed to replace the dishwasher because the rollers were broken. However, someone else who has the same dishwasher explained that there is a repair kit available and the rollers can be replaced, which suggests the handyman did not take the time to properly look into a repair option. Overall, this felt like bare-minimum work with little effort to truly fix the problems or explore reasonable solutions. Unfortunately, I would not use this service again or recommend it to others.