A1 Chimney offers furnace repair, and damper repair in Boston.
A1 Chimney offers furnace repair, and damper repair in Boston.
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5 public reviews
Increased the price by $500 on the day of the work and didn’t tell me till they sent the invoice. When I put a deposit down, I didn’t hear back for weeks and had to call to see what was going on. They seemed to have lost track of the project. Work that was done appears to be good quality but the communication was poor.
Recently had a stainless steel chimney liner installation and was pleased with the care, kindness and grace by the A1 Team (Johnny, Sal and Eduardo). Chimney work is notoriously tricky; what looks simple on the surface may reveal complications once the inspection begins. I appreciated how the team acknowledged this upfront and never tried to downplay the complexity or rush to an easy (but wrong) solution. They took the time to thoroughly diagnose the issues, explaining everything clearly along the way without overwhelming me with jargon. There were a couple of hiccups that required creative problem-solving and an extra visit, but they handled each one with patience, professionalism, and genuine kindness. No frustration, no upselling, just a calm focus on doing the job right and prioritizing the client. In the end, they delivered exactly what I wanted: a properly sized and installed flexible liner that met code, improved draft, and gave me peace of mind for oil burning furnace.
I was impressed with A1 chimney. Their communication was great. Sal did a great job explaining my situation and performed the repair professional. Will reach out to them again.
Sheik was an AMAZING professional who not only explained the inspection process but was incredibly knowledgable about every detail to be evaluated… He is truly a credit to your organization and insured that we will be life long customers who recommend you to everyone we know! Thanks for having him inspect our property and chimney we are grateful for his expertise and professionalism!!!
A scam. They subcontract their chimney cleaning services. No pricing provided. Cleaner glanced at the job and quoted $750 for a cleaning. We settled at $450 (still ridiculously high) when I told him I wasnt interested and wanted to shop around. Called A1 to ask for pricing methodology and they said it's up to each techs judgement. Was told a manager would reach out. Never did. 5 star reviews are from bots. All from 2025. Don't use this company.
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