Jill Lehrkamp
If you're looking for someone who backs their product, you've found them. A-1 has the best customer service of any appliance store/repair shop of any place I've ever used. Columbus needs this store! You may (may not) have to pay a tiny bit more than Lowe's, but the after purchase service you get will make it so worth your money. They are what all business should strive to be like.