21st Century Computers

My mother had dropped my computer and my screen basically broke. So, I brought it in for him to fix. On the paper that you fill out explaining your computer issues, I wrote down at the screen was messed up as well as the computer was extremely slow even when starting up. They called me a couple days later to let me know that they have to order a new screen, which I believe he said was $80 or $85, plus the $70 for labor. Okay cool. Well, when they called me a day or two later to pick it up, I was told that for them to even LOOK to see what was causing it to act slow would be another $70. That doesn't even include what he would have to do to fi... Read full review

Normally, I'm very skeptical of computer repair stores. I think many of them overcharge, taking advantage of the fact that most people don't know a lot about computers. My laptop was having problems with a USB port a few months ago and, being a skeptic, I decided to research a computer repair store that had a lot of good reviews and discovered this one. I brought it in early in the day and a lady met me by the front door, saying Steve was out on a house call and would be back later. She gave him a call and I got to speak with him on the phone about the issue, and later that day we coordinated a time for me to come back and further discuss the... Read full review

I took my gaming computer tower in because it was restarting about twice a day with a blue error screen saying it had critical structure corruption. It's a fairly new computer being only around one year old so I was thinking it was something wrong with the software. He kept my computer for around two days which I was fine with. I went back to pick it up (and saw their very cute dogs) and paid approximately $105 in total. I started my computer that same day, and it did the error screen again. I called a couple days later since it was near Christmas, and he told me I would have to pay more for him to check the software because apparently he onl... Read full review

Very upset with this place. I brought my computer think everything will be fine bc of the raving review he has... It was right before Thanksgiving and i was very understanding if he had plans as i had 3 1/2 weeks left before i left, I also stress im home on vacation from Japan as that where I live. HE assured me it will be done. Well 2 weeks go by i dnt hear anything about his progress i call he said the piece he order was wrong only place that has my piece is china take two weeks. Well i understood that ans he order something else hoping it would work i reminded him i leave Dec15 back home. Comes 2 days before i leave still no news i call ag... Read full review