Susan Adams
My husband had 2 watches needing new batteries, one of which was a custom Tourneau also needing a new band (which we had). The pin attachment is unusual and a different repair shop told my husband it couldn't be done, the watch needed to be sent to Tourneau. In about 12 minutes Sergei replaced the batteries, installed the new band and cleaned the watches up. It was fun to watch the variety of tools used to complete the job. Very good experience and highly recommend this shop.