Unity Appliance Repair Service

Didn’t show up for a scheduled appointment and didn’t call. Scheduled an appointment for Saturday and got an 8-hour window. Not a big deal, except they didn’t ever show up. I called twice and got no answer and no call back. Would not recommend.

The lady that answers the phones there was completely rude and very dismissive. Not very good customer service.

Came for a washer repair on Friday. Said they would call on Monday never did. I called them today about the parts, they said they were discontinued but never bothered to call. I called Samsung and they are shipping me the parts overnight. Use Landers Appliance from now on they told me what to do!!

agreed to a pricey oven repair last year. specifically asked for warranty period and was told one year. after 11.5 months, the problem returned and i was told their warranty is only for 90 days. Very dishonest. will never use them again.

Based on the reviews posted here recently, our experience is nothing different. 5 trips and 5 months to fix our dishwasher. Always an excuse as to how the warranty company was to blame for wrong or broken part ordered. Then, doesn't even secure it back in because "it wasn't secured in to begin with". Factually inaccurate. He unscrewed it the first time he was there. Did not screw it back in after the first four trips. Terrible. NEVER AGAIN - cancelling my home warranty ONLY BECAUSE of their terrible service.