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Southern Roofing & Renovations is a Roofing Contractor business serving Memphis, Tennessee. View services, contact details, hours, photos, and customer reviews on RepairHit.
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Khristian Harrell with Southern Roofing and Restoration earns praise for his professionalism, detailed work, and exceptional customer service. I would recommend him to anyone needing a new roof. All insurance questions were explained thoroughly. The step by step process of events as far as timeline were explained and followed. Thank you, Khristian
We have an issue with an insurance claim being denied and have interacted with Khristian Harrell. He’s been exceptionally responsive and supportive in this effort. He also clearly recalls specifics of his interaction with our family several months ago in the inspection and renovation process.
Jon Cassatta and Khristian Harrell of Southern Roofing did an amazing job on my roof! From start to finish they were professional, efficient, and respectful of my property. The work was completed in a day, the cleanup was spotless, and the quality is top notch. My roof looks amazing and I couldn’t be happier with the results. Highly recommend Southern Roofing to anyone needing work done!
My insurance agent was singing your praises! She was so impressed with the thorough proposal you presented! She said no one else has gone to the trouble to send both pictures of the sample repair, much less a video! She was truly impressed with your professionalism and knowledge. I told her how blessed I felt that Southern Roofing was recommended and I, too, have been impressed with both Joseph Foster and Hayden Wyatt. They truly showed care for customer satisfaction! Great communication as well. Kudos to both Joseph and Hayden! They are a definite asset to Southern Roofing. I would highly recommend Southern Roofing!
Great customer sevice ! Thanks Khristian Harrell for taking care of our needs . You were great!
Southern Roofing and Renovations (SRR) broke the law and stole my money. SRR broke the law by illegally depositing my $64k insurance check for damage repairs into their bank account without approval or endorsement from my mortgage company, who was designated as a payee on the check and required by law to endorse. This action prevented my mortgage company from maintaining oversight of repairs and metering funds only when repairs were complete and inspected by a 3rd party. 100 year oak tree smashed my house. Someone on my street recommended a roofer. This roofer said they were also a "contractor". SRR installed a faulty roof on my home (whic... Southern Roofing and Renovations (SRR) broke the law and stole my money. SRR broke the law by illegally depositing my $64k insurance check for damage repairs into their bank account without approval or endorsement from my mortgage company, who was designated as a payee on the check and required by law to endorse. This action prevented my mortgage company from maintaining oversight of repairs and metering funds only when repairs were complete and inspected by a 3rd party. 100 year oak tree smashed my house. Someone on my street recommended a roofer. This roofer said they were also a "contractor". SRR installed a faulty roof on my home (which leaks) and omitted all soffit and whirly bird venting that previously existed. They also used ridge shingle materials below the standard required by my insurance company. Over a year later, the roof had not been fixed and no other home repairs had completed. Upon requesting to terminate the contract, which stated a max penalty of 2k, SRR pocketed egregious profits 20-30% higher than they quoted my insurance and approximately 10k in personal "commissions" for several employees. The owner of SRR was given multiple chances to make this right, but chose not to take action. Proof that SRR committed fraud is attached. On the front of the check, you will see the 3 payees listed: myself, SRR, and my mortgage company. On the back, you will notice there is only endorsement from myself and SRR - twice, but not my mortgage company. Beware.
Very happy with the whole experience from start to finish.
The communication with this company is absolutely abysmal. Do not press go.
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