Sears Appliance Repair

Excellent repairman.

Hreat

Our service tech, Billy, is THE ABSOLUTE BEST!!! He is professional, timely, communicates well and we trust his observations and service.

Josh was great! Your AI generated interaction is terrible! Your unilateral rescheduling of appointments is ridiculous. I’m the customer and I’m tired of companies like yours continuing to shift work and delegate work to me. Now I’ll answer questions below with this in mind, my time is worth something and spending an inordinate amount of time on phone trying to get help costs!

Josh did a great job sharing his expertise with us about our oven. We have a home warranty, and he was sent out to assess the damage

Initial service appointment on 5/11 resulted in tech contacting the home warranty company about replacement due to the part no longer being available. Since then, I have received numerous texts about rescheduling the appointment, although my home warranty company was waiting on additional information regarding the appliance and trim kit. I spoke with the home warranty company on 5/13 and provided the information. I continued to received texts/emails requesting me to reschedule the appointment, which I did for 5/19. I received a call from the tech asking if it was ok to come on 5/18, which I agreed to, but the tech realized that he needed... Read full review

Sears home Appliance Repair came out to look at our dishwasher where the top rack was broken. The repair man found various things that were broken or not working effectively. He then gave us a repair estimate of over $1600 for a dishwasher that We paid $600 for. Little tiny plastic pieces to hold the rack together were $50-$100 each. It isn’t the repair person‘s fault but this is the most ridiculous experience I’ve ever had with any Appliance Repair in 40 years of owning a home.

Not at this time