Sharon Sumner
Apr 14, 2026Repeatedly missed scheduled service time over 2 days. Eventually had to cancel and try someone else. Wasted my time.
8401 Gateway Blvd W, El Paso, Texas 79925
Repeatedly missed scheduled service time over 2 days. Eventually had to cancel and try someone else. Wasted my time.
2nd review: 4-13-2026 Contacted Sears on 3-19-2026 for appointment to fix refrigerator under extended warranty. They have not show up for 3 appointments without notification. AI now says there are no available appointments in area. 25 days without appointment or refrigerator is ridiculous. They will reply to this review on how sorry they are and to call a number which is only AI. The warranty is junk just like sear appliance service. Sears is now owned by Tansformco. 1st review:They keep rescheduling my appointment. Going on 2 weeks with out refrigerator. Cannot speak to a human. I keep trying to get a hold of somebody. Questioning there warranty
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