Roof It Right

I have used Roof It Right for several roofing jobs including patching leaks, gutter guard installation, and replacing entire sections of roof and flashing. I have always been 100% satisfied with the quality of work. The service is fast, courteous, and respectful of my property. I have recommended Roof It Right to family, and the result is the same: 100% satisfaction. This is the only company I would consider hiring for any roof related job for my home. *update: Roof it Right recently performed a complete roof replacement for my home and garage after some storm damage. They worked with my insurance company throughout the claims process. The work was done quickly and with quality materials. I continue to highly recommend this company.

We aren’t having our roof repaired, but some neighbors in the our neighborhood are. A representative stopped by to inform us they would be doing work and it may be loud at times. First roofing company to ever do this in my experiences. I was very appreciative of the notice and the politeness of the representative. I can’t vouch for the work but the professionalism and thoughtfulness means the world!

Fast friendly service!

They came very promptly and checked everything out and advised me of the issue and it was taken care of right then and there. I would recommend Roof It Right to anyone and everyone. Everyone was great. Great customer service.

They did a great job! The roof is great! Nancy C. In the office was great and she made sure everything from start to finish went smooth.

they roofed my house in 2024 roof is leaking i have contacted them multiple times they will not answer the phone or return the calls. i guess i will hire someone to fix it then take the legal route

Had appointment 3:00, The tech guy didn't call to inform me that he was running late as a courtesy I called and was met with a very rude, unprofessional man, who didn't listen, repeatedly talked over me. I'm not about to spend my money at a company that treats potential customers in this way. So many red flags, if something did go wrong with the service, I believe after talking to him, they would not make it right; I believe they would make up a bunch excuses. thank you God🙏🙏🙏 I was spared that headache.

I’ve been in communication with this company since March after filing a claim for wind damage that caused roofing issues and leaks beginning March 3rd. We were provided the contact for a very friendly and helpful employee who is no longer with the company from one of our own family members. Initial discussions were helpful, informative, and relieving. After several weeks of no further communication due to her being our sole contact we began trying to call and were then notified that she wasn’t with the company. Mark Allen was very reassuring once contact was made again. As of May he mentioned having someone out to tarp due to continued rain damage as we worked on getting an estimate to insurance after the first inspection. Insurance did not approve the full roof as Roof it Right desired, and communication began to further decline. We never received that tarp and water damage has increased. We had a second inspection report submitted in July, which included a new leak that the inspector reported came from his own nails while pulling shingles off for a sample comparison. The inspector assured us this would be covered, reviewed the roof again as well as inside damage our insurance company had left out of their own report. I began asking for an itemized estimate of repairs from Roof it Right in August, and was told by my insurer that they had been asking for own themselves since April. Roof it Right refused to send it even after I explained I cannot sign a contract with them for any repairs without having in writing on the contract what will be repaired, and that it needs to include their own inspector’s damage. It is September 29th, and I cannot even explain in words right now the confusion and frustration that comes with the email I just received as I requested once again for the itemized services to be included (I even said you can copy and paste what out insurer agreed to) in the contract so we can move forward. This does not even include the fact that our insurer has not closed our case and continues to state they will pay out more once they also receive the itemized estimates that Roof it Right never provided. If this is how they treat their family as you market a family-oriented service atmosphere and company dynamic, I am concerned for them.