Quality Fence & Welding

I stopped by Quality Fence and Welding late in the afternoon, as many employees were leaving. I inquired about either buying a metal pole or having my own welding. I was told that they no longer sold single items to the public but one of the employees took me back into the building and summoned a manager for me. I explained my situation and he reiterated that they didn't sell single items but then he said let me see if we can help you. H then spent 10 minutes checking their supplies to see if they had my size and length of pipe available. Turns out that they did not but then he gave me three options, all involving his competitors! I was able to solve my problem with his help. I was just blown away by his desire to help and I will definitely take my business there if I need fencing!

The fence looks fine, but my issues are with the customer service. The estimator said there were CAD drawings attached but there weren't. Fence specifics were not clearly outlined in the contract until requested. The crew that came out seemed very uninterested in the project, especially the supervisor. He said the crew take the old fence supports- they did not. He said they would finish in 1 or 2 days at most, they did not. I felt like client communication was a real problem.

residential privacy fence - medium/low quality. Concrete scrap from the posts was intentionally left behind and mixed in with landscaping rock in the back of the yard. This is more reflective of crew supervision. Theyre still pretty inexpensive and pretty quick. I wouldnt use them for any high quality jobs, but maybe just some essential/low budget work.

Here my experience, we called to schedule a site visit. Company dispatch responded quickly with a time and day. An Older gentleman arrived and he doesn’t say a word, I explained what I wanted. He didn’t request to even see the back yard literally stared at me then said “ send me your survey” in which it was sent. I Never received a quote, call or any update….. probably dodged a bullet.

This company allows their drivers to hit your vehicle and then not take responsibility. The driver even admitted fault at the scene, and then they denied it to their insurance. Shows the integrity of this company.

Don't waste your time..I had the Project Manager (Charlie Baer) came to my property to give me an estimate to replace a 96 foot long cedar fence and gate on 14 April 25. He told me I would have a estimate by the end of the day. I made a call to the office, texted him and left a voice mail. He did call me back and said he would get "SOMETHING" sent. Today is 28 April 25..

Very poor Quality, very poor response. No warranty, Fence faded and leaning, Gate has had issues, closer replaced once Already. Poor