Diana Isaac
Very friendly and made the experience so easy for me. New washing machine. Called at 10am and had it delivered and installed by noon.
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Premier Appliance Solutions is a Appliance Repair Service business serving Finksburg, Maryland. View services, contact details, hours, photos, and customer reviews on RepairHit.
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Very friendly and made the experience so easy for me. New washing machine. Called at 10am and had it delivered and installed by noon.
So I don’t know up and downs of appliances but I messaged Mason and within 24 hours he had me up and running with quality units. I didn’t even need to be there. Thank you Mason for making me not feel stupid in the process and making sure everything is perfect!
Best selection, price, delivery, installation and by far the greatest customer service ever. I purchased a washer and dryer and they were installed the next day! Do not hesitate to purchase your new appliances at Premier Appliance Solutions. Also, for expert diagnosis and repair of older appliances call. Technician is amazing at diagnosing problem and repair. Again, no better customer service.
Mason is amazing. Came in was so honest fixed one freezer and told me the other won’t work so it isn’t worth the money. Will be calling again. Highly recommend!!!!
Prompt, friendly service, 100% honest and fair. I haven't had such great customer service in years. Give them a try, you won't be sorry.
Steve and Mason were amazing! My Maytag dryer sounded like it was taking off it was so loud, so I called and Steve got me on the schedule right away. He even said just from how I described it that he probably knew what was wrong (he turned out to be right!). Mason came out the next day and got everything fixed up and even cleaned the dryer better than it was before! Highly recommend this team if you’ve got an appliance on the fritz! So nice to be able to get something fixed instead of just an expensive replacement!
From my first phone call to the conclusion of the job, I dealt with polite and professional gentlemen. They ordered the part which came in the next day, and one day later, the job was completed. Great work, great guys!
Mason and Steven from Premier are TOP NOTCH!!! My LG French door fridge was on the fritz. I was frantic at thought of having to buy a new fridge. A friend knew Mason, contacted him and he called me within 30 minutes (at 9 pm I might add). Talk about prompt service. I knew Premier also sold appliances but Mason assured me that their 1st priority was to fix.. replacement was last resort. Set up appt for next morning…We discussed common issues with LG; Mason did some work on problem he detected on back of fridge and suggested we take a wait and see approach. Put some new items in freezer to see if anything happened. Talked to Steven about replac... Mason and Steven from Premier are TOP NOTCH!!! My LG French door fridge was on the fritz. I was frantic at thought of having to buy a new fridge. A friend knew Mason, contacted him and he called me within 30 minutes (at 9 pm I might add). Talk about prompt service. I knew Premier also sold appliances but Mason assured me that their 1st priority was to fix.. replacement was last resort. Set up appt for next morning…We discussed common issues with LG; Mason did some work on problem he detected on back of fridge and suggested we take a wait and see approach. Put some new items in freezer to see if anything happened. Talked to Steven about replacement if necessary and he again reiterated their commitment to repair…no pressure to Buy, Buy, Buy. He agreed to forward me pics/info on available options. I was ready to pull the trigger on new fridge but at end of day noticed that items I had put in freezer were freezing. Called Steven and he was more elated than I was. I wanted another day to see if fix was permanent and he was ok with that…would hold fridge I was interested in. Well a nominal service call fee turned into a permanent fix. Mason and Steven should be the “Poster Men” for supporting small businesses. They’re prompt, efficient, courteous and hands down provide to absolute best customer service.
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