Pete the Plumbing Pro

Pete the Plumbing Pro provided excellent plumbing service, replacing my hot water tank within 24 hours of my first call. nathaniel, the plumber, was very skilled, friendly, and professional, and barry did a great job handling the scheduling and communication. The whole process was smooth from start to finish, and they kept me updated on the timing, cost, and each step of the water heater installation. The plumber took great care inside the house, using carpet protection and shoe covers, and left the work area very clean when the job was done. The price was fair for the quality of the plumbing parts, equipment, and workmanship, and it was clear they cared about doing the install the right way and making sure everything was up to code. With the hot weather and heavy daily water use, it was a big relief to get fast, reliable service and have the hot water running again without any stress.

Having a plumber like this on your side feels like real peace of mind. You may not think about plumbing service until a problem shows up, but when it does, you are very glad to have a skilled team ready to help. I cannot say enough good things about Nathaniel and his crew. Nathaniel came out himself to inspect the issue, explained the sewer line problem clearly, and got his team moving fast. In a very short time, they were on site and completed the sewer lateral replacement quickly and professionally. What really stood out was how smoothly they handled the whole job from start to finish. They took care of the permitting paperwork, kept me updated, and made a stressful plumbing repair feel manageable. They even helped me find a sewer lateral credit program that saved me a lot of money, which I would have never known about on my own. The crew was efficient, respectful, and clearly experienced with sewer and drain work. If you suddenly need major plumbing help, especially with a sewer line or lateral replacement, this is exactly the kind of company you want to call. You do not realize how valuable a dependable plumber is until you really need one, and then you are extremely thankful to have them.

this was a really great experience with pete the plumbing pro. the customer service was excellent, and the email and text updates made it easy to know the appointment time and when the plumber was arriving. the quality of the plumbing service was outstanding. nathaniel was friendly, professional, and very informative, and it felt like having a trusted family friend helping with the project. he explained everything clearly, answered questions, and made the whole visit smooth and stress free. my 3 year old grandson liked him so much he kept saying hi every time he went in and out of the house. overall, it was a great customer experience, and i will definitely call again when i am ready to switch to a tankless water heater.

thank you for doing such a great job. After calling another plumbing company, we felt stressed because we were quoted several thousand dollars for a gas line leak repair. your team handled the gas line work for a small fraction of that cost and also replaced our water heater and installed emergency shut-off valves. From the first call, we were treated with kindness, honesty, and real professionalism. nathaniel kept us updated on the needed plumbing repairs, explained everything in simple terms, and stayed in close contact with us throughout the job. he even coordinated with the local gas provider to help move things along. In Dallas, it means a lot to find a plumbing company that is dependable, responsive, and fair, especially when dealing with gas lines and hot water issues. we truly appreciate the fast service, solid workmanship, and integrity.

great experience both times i’ve used them for plumbing help. the second time i called their emergency plumber after hours for a sewer backup with black water, and the service was fast and professional. they were available at night, which really helped in a stressful situation. the techs give you a good idea of the cost when they call before coming out, so there were no surprises. their drain and sewer equipment had plenty of reach. on a previous visit, we could not find the cleanout near the street, so we needed about 200 feet of line, while other plumbers only had 100 or 150. they also found the buried cleanout before leaving, which saved us trouble later. nathaniel went out of his way by clearing a lot of the sludge and making sure the line was flowing better before he left. this was priceless customer service, and i would gladly use them again for any plumbing or sewer issue in Dallas.

I felt very comfortable talking with Nathaniel about my sewer line issue. It is easy for some plumbing contractors to overcharge when a customer cannot see what is going on inside the drain, but Nathaniel was honest and clear from the start. He used a sewer camera to inspect the pipe, showed me the exact blockage and condition of the line, and explained the best repair options in simple terms. After dealing with other plumbers before, this visit was a big relief. Instead of guesswork, I got real answers, a proper drain inspection, and a fair explanation of the work that needed to be done. He took time to walk me through everything, answered my questions, and helped me understand what steps to take next to keep the sewer system working right. If you want a plumber who is straightforward, professional, and does the job the right way, call Nathaniel.

My husband and I have really enjoyed working with company: Pete the Plumbing Pro over the past few years. The first time we called, we had a serious plumbing problem with our main sewer line clogged and everything backing up. Barry and Nathaniel arrived late in the evening, stayed calm, treated us with respect, and got the issue handled quickly at a very fair price. We had heard of others paying much more for similar drain and sewer work, so we were very thankful for the honest pricing and fast response. More recently, during a home renovation, they did excellent plumbing work for us, including installing a new shower, repairing the water shutoff valves, adding new piping, setting new toilets, and correcting the gas shutoff valves to make sure everything was up to code. The workmanship was solid, clean, and professional, and they explained everything in simple terms so we felt confident about the repairs and installation. They were also very helpful when our tenant thought there might be a water leak. Barry came out, inspected everything carefully, and found that there was no actual leak. We really appreciated the honesty and the fact that they did not charge us for an unnecessary service call. Both plumbers have been dependable, skilled, and easy to work with every time. I would absolutely recommend them and gladly give them 5 stars.

I’m very glad I called for an emergency plumbing repair. Nathaniel was highly professional and got here within about 15 minutes after I called about a major water leak. It was reassuring to speak directly with the plumber, explain the problem, and get a clear idea of what the repair would involve. Nathaniel was friendly, easy to talk to, and took time to explain the plumbing work in simple terms. He clearly knows his trade, used quality parts, and came prepared with the right specialty tools to make sure the leak repair was done the right way. I was impressed by the care he put into the job and his focus on making the plumbing fix last a long time. In Dallas, when plumbing problems happen fast, it really helps to have a plumber who responds quickly and works efficiently. The whole experience was smooth, professional, and gave me confidence in the repair. I would definitely use this plumbing service again the next time I need help with a leak, pipe repair, or any other plumbing issue.

fixed the drain, cleared almost immediately. great plumber

found a good plumber

When we needed to have our main water valves inside the house replaced, Pete the Plumbing Pro was extremely helpful. They coordinated with the city to handle the water shut-off and turn-on, and made sure to fit us in first thing the very next morning, which was amazing since we couldn't use our showers. Barry was the technician who came out, and he was friendly, quick, and arrived right on schedule. The team made the whole process easy and stress-free, getting everything running smoothly again. I highly recommend them for any plumbing needs, especially since another plumber told us they'd handle the city paperwork and then turned around and made us call the city ourselves. We canceled with that company right away and are so glad we went with this one. Would definitely call again for any plumbing job!

Barry from Pete the Plumbing Pro did an outstanding job fixing my plumbing issue. Right from the start, he listened carefully to what was going on with my pipes and quickly figured out the best way to solve the problem. With the sheetrock removed from the wall, I noticed that Barry kept his work area clean at all times, which really helped keep my home tidy, even while he was working. Barry made sure to replace the whole section of pipe that needed it, instead of just doing a quick patch-up. Now both of my sinks drain perfectly, even at the same time, which is a huge improvement. He worked efficiently and didn't cut any corners. It was clear he knew exactly what he was doing. The office called ahead to confirm my appointment, and Barry arrived right on time. He was friendly, polite, and professional throughout the whole process. I’m very happy with the work and will definitely reach out again for any plumbing needs. Highly recommend!