Liberty Fence & Railing is a Fence Contractor business serving Elmont, New York. View services, contact details, hours, photos, and customer reviews on RepairHit.
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I had my fence and railing installed a few years ago. I contacted Liberty fence quite a few times stating the railing installed was uneven, loose and the installers broke the brick that supported the bottom post of the railing. Crickets and no resolution from the owner or the sales person Denis who conveniently forgot about me as a customer and the issue I was concerned about from the beginning . Now the railing is very loose and the brick fell off the bottom step and still no phone call back after emails and phone calls asking if they can repair what they improperly installed from the beginning. It’s very sad Liberty Fence that you don’t...I had my fence and railing installed a few years ago. I contacted Liberty fence quite a few times stating the railing installed was uneven, loose and the installers broke the brick that supported the bottom post of the railing. Crickets and no resolution from the owner or the sales person Denis who conveniently forgot about me as a customer and the issue I was concerned about from the beginning . Now the railing is very loose and the brick fell off the bottom step and still no phone call back after emails and phone calls asking if they can repair what they improperly installed from the beginning. It’s very sad Liberty Fence that you don’t stand by your work or honor your customers after they paid thousands of dollars you turn a blind eye and deaf ear. Very poor customer service from the very beginning.
Response : The masonry failed because your company broke the brick upon installation which I asked you to repair and Denis the salesman said it was fine. You should have repaired it from day 1 I would not be having an issue if you stood by your work. Out of a courtesy for a good customer you should have repaired even after the fact. So your response is irrelevant making it seem you were willing to fix it only by charging me . A phone call back would have been nice. It shouldn’t take 2 months to figure out a resolution.
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Pat Peri
May 13, 2025
★★★★★2.0
They told me it was a one day job, it’s been three weeks, they show up at 11:30 if they show up at all not to mention they left my neighbors side without a fence for three days and they have dogs! One worker was rude when I approached him.
They left me with half of a completed job for three weeks now, been calling and they tell me they’re trying to reschedule, they’ve been backlogged due to rain. If you started my job, why wouldn’t I be the first on your list to complete?
My mistake, I paid them! Stay away from this company!
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Stephanie Novembre
May 20, 2025
★★★★★1.0
I recently hired Liberty Fence for a fencing project that included installing two railings. The initial plan was a two-part process: fencing installation on the first day and gate and railing installation the following week. The fencing was completed on April 28th, but it's now May 20th and the second part of the job remains unfinished.
The lack of communication has been frustrating, with me having to constantly reach out for updates. I even took a day off work based on their promise to complete the job, only to receive a last-minute cancellation call. This experience has been disappointing, to say the least.
Given the poor communication, l...I recently hired Liberty Fence for a fencing project that included installing two railings. The initial plan was a two-part process: fencing installation on the first day and gate and railing installation the following week. The fencing was completed on April 28th, but it's now May 20th and the second part of the job remains unfinished.
The lack of communication has been frustrating, with me having to constantly reach out for updates. I even took a day off work based on their promise to complete the job, only to receive a last-minute cancellation call. This experience has been disappointing, to say the least.
Given the poor communication, lack of accountability, and failure to meet their promises, I would strongly advise against hiring Liberty Fence. If possible, consider alternative options for your fencing needs.
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Sal Gioia
Jul 4, 2025
★★★★★1.0
I have never experienced anything like this from a company I hired for work!! Unprofessional, can not make appointments to start or finish project, poor administration staff with communication, craftsmanship on finish is unsatisfactory and nothing but excuses on why there is a no show but want money. Never again!!!!!
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Elizabeth Desiderio
Jul 25, 2025
★★★★★5.0
We hired liberty fence to replace an old wooden fence at our business. They sent two men to do the job . They were polite and very happy and grateful . . when I tipped them . They did a perfect job .
I would highly recommend liberty fence to anyone.
Also the price was very fair
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Mohammed Chowdhury
Sep 6, 2025
★★★★★1.0
Absolutely horrible product quality. Many of the pannels were either used, scratched or damaged. Will never provide my business to them again. Items were either returned with black stains, dirt etc... stay away from this company.
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Dimitres Pantelidis
Nov 3, 2025
★★★★★5.0
Liberty Fence is second to none. They have the best products and service on the market. I highly recommend them.
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Christopher St.George
Jan 11, 2026
★★★★★5.0
I had a very positive experience with Liberty Fences. Dennis was great to work with on designing the fence layout, and Anthony came to my home to address a small adjustment promptly and professionally. The fences look fantastic, the team was easy to work with throughout the process, and I would highly recommend them.
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