★
★
★
★
★
Everything went smoothly!
KVN really knows how communication with customers should be done.
Initial discussion with their salesman, Dave, when scoping out the project, was like having a chat with a good friend. He provided very helpful insightful observations on the home roof & guttering, new material and color selection (with 3D model), and technical aspects for ventilation options.
KVN were the seventh company I'd contacted for quotes, and after discussing the project, getting quotes, they were the clear winner.
KVN provides outstanding attention to detail and communication. This cannot be understated!
Scheduling went well; as the estimated project window was approaching, their production manager, Mike, provided updates starting a few weeks ahead as we dialed in the exact start date.
Before and during work there were multiple daily updates from coordinator Jesse and team lead Javier, with progress pictures, explanations of how the project is going, any questions they have, and answering any of my questions. This greatly reduced the stress, and certainly helped things go smoothly.
The roof install completed a little ahead of expected schedule, with neighbors already stopping by mentioning to the crew they liked the finish.
The whole team were delightful to meet and work with. I hope they enjoyed working on this project as much as I enjoyed them taking it on.
tldr: Couldn't be happier !