Dan Kleinman
Jun 2, 2026Joe is great, professional, courteous and a great problem solver
1181 Revere Ave, San Francisco, California 94124
Joe is great, professional, courteous and a great problem solver
Edgar Did an amazing job. Worked quickly and gave reasonable quote.
After struggling with persistent drainage issues for years and dealing with several different plumbers who couldn’t quite get it right, we finally found the solution with Genteel. From the moment they arrived, their team exhibited professionalism and expertise. They quickly identified the source of our problem, which had eluded others, and provided a clear explanation of the necessary repairs. What truly impressed us was not just their ability to fix the issue but also the great warranty they offered on their work, showcasing their confidence in the quality of their service. The entire experience was seamless and reassuring, and we genuinely wish we had discovered Genteel Plumbers sooner.
The AI answering service is fantastic. It was very helpful.
Needed a drain cleaning for one of my rental properties in San Francisco. Graham and his team were able to see me same day which was amazing. Will definitely use again!
Diagnosed the problem at no cost, presented options and pricing before beginning, and performed quality work. Technicians were professional, friendly and very neat.
Daniel and Edgar did a great job replacing my hot water heater and explaining the warranty options and services covered under that warranty that Genteel Plumbing provides. The job is neat and clean.
Edgar did a great job clearing our kitchen sink clog. He was upfront about what the problem was, walked me through the options without any pressure, and gave honest recommendations on next steps.
Genteel and Joan, specifically, were fantastic. It was a seamless process from the start with clear text communication and updates, all the way through the service where Joan went above and beyond to complete a full bathroom sink and kitchen garbage disposal repair. Highly recommended!
Genteel has always been responsive and easy to work with whenever we've needed them (3 times over the past ~5 years, completely different things). We've had Edgar for the past two visits and he explained our options well, then did a prompt and professional job, and left things clean when he finished.
Quick appointment scheduling, got a heads up on arrival time, explained everything clearly and worked cleanly and efficiently. Payment was also easy with Apple Pay.
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