Fritz Baumann & Sons, Inc.

Friendly knowledgeable and patient service

We needed repairs to our water heater and Fritz Baumann plumbers did a great job for us!

Unfortunately I have to rate these folks poorly. The guy who came out was nice, but they still charged me 200 dollars for 15 minutes to tell me it wasnt a plumbing issue. They were supposed to call before hand and arrive between. 8 and 12. The guy showed up at almost 3pm stating his boss gave him the work order last minute and he didn't know about it. I had previously scheduled this, mind you. Between the lack of communication and the fact that they STILL charged me 200 bucks for 15 mins tells me everything I need to know about the ownership and their business practices. Most companies I work with will wave that ridiculous fee.

Nice people, but they heavily misrepresented the price for a pressure leak test on my food truck. I spent hours calling different companies to compare prices. The cheapest flat rate I found elsewhere was $200, so I was excited when Fritz Baumann and Sons told me they could do it for $120, plus extra if repairs were needed. That sounded fair. I was very surprised when the final bill came out to $258 after the inspection. At that point I was told they charge $96 per hour plus other fees. None of that was explained on the phone when I booked the service. If I had been told upfront that this was an hourly job, I would not have chosen them. The plumber did not appear to work with any urgency, which is especially concerning given that the job was billed hourly without being disclosed in advance. What bothered me most was not just the higher price, but the miscommunication and their lack of accountability for it. I spent a lot of time calling around trying to save money, only to end up paying more because the quoted price was not accurate. I also had already told other food truck owners they seemed like the cheaper option, and then had to go back and correct myself. Their replies to other low-star reviews already show a pattern: deflect, excuse, deny accountability. I fully expect the same here, if they respond at all. If you're a food truck I'd recommend Be Ohio or Parsons Plumbing who have a flat $200 rate.