Kathy Binau
We needed repairs to our water heater and Fritz Baumann plumbers did a great job for us!
Please check your email for confirmation. Your contact info is not shared directly with the business.
Fritz Baumann & Sons, Inc. is a Plumber business serving Columbus, Ohio. View services, contact details, hours, photos, and customer reviews on RepairHit.
Update your contact details so customers can send questions. Claim this profile to post latest updates, offers, and announcements.
Services and categories listed for this business.
Address and directions for this business.
Share your experience with this business.
We needed repairs to our water heater and Fritz Baumann plumbers did a great job for us!
Nice people, but they heavily misrepresented the price for a pressure leak test on my food truck. I spent hours calling different companies to compare prices. The cheapest flat rate I found elsewhere was $200, so I was excited when Fritz Baumann and Sons told me they could do it for $120, plus extra if repairs were needed. That sounded fair. I was very surprised when the final bill came out to $258 after the inspection. At that point I was told they charge $96 per hour plus other fees. None of that was explained on the phone when I booked the service. If I had been told upfront that this was an hourly job, I would not have chosen them. The... Nice people, but they heavily misrepresented the price for a pressure leak test on my food truck. I spent hours calling different companies to compare prices. The cheapest flat rate I found elsewhere was $200, so I was excited when Fritz Baumann and Sons told me they could do it for $120, plus extra if repairs were needed. That sounded fair. I was very surprised when the final bill came out to $258 after the inspection. At that point I was told they charge $96 per hour plus other fees. None of that was explained on the phone when I booked the service. If I had been told upfront that this was an hourly job, I would not have chosen them. The plumber did not appear to work with any urgency, which is especially concerning given that the job was billed hourly without being disclosed in advance. What bothered me most was not just the higher price, but the miscommunication and their lack of accountability for it. I spent a lot of time calling around trying to save money, only to end up paying more because the quoted price was not accurate. I also had already told other food truck owners they seemed like the cheaper option, and then had to go back and correct myself. Their replies to other low-star reviews already show a pattern: deflect, excuse, deny accountability. I fully expect the same here, if they respond at all. If you're a food truck I'd recommend Be Ohio or Parsons Plumbing who have a flat $200 rate.
Friendly knowledgeable and patient service
Gave us a same day appointment. They gave us upfront costs. Showed up on time with all the equipment needed to do the job. Did the job well and cleaned up after themselves. Could not have had a more professional experience.
Was very professional and efficient.
I was able to get on their schedule quickly, communication was excellent and price was fair. Repair was done quickly and efficiently. Would definitely use their services again.
Tim did an excellent job of solving our problem
Purchased a sump pump with battery backup, also opted for the wi-fi adapter to receive alerts should anything go wrong with either pump (better safe than sorry!). Justin did the installation and couldn’t have been nicer. Knowledgeable, friendly, wore shoe protectors in the house - checked all of the boxes. The work was timely, done with care, he even showed me how it worked before sealing it back up (radon detector requires a sealed cover). Note that even before Justin, I spent at least 20 minutes or so on the phone with Brett, walking him through what I was looking for, he was patient, described the options, and quickly found time to co... Purchased a sump pump with battery backup, also opted for the wi-fi adapter to receive alerts should anything go wrong with either pump (better safe than sorry!). Justin did the installation and couldn’t have been nicer. Knowledgeable, friendly, wore shoe protectors in the house - checked all of the boxes. The work was timely, done with care, he even showed me how it worked before sealing it back up (radon detector requires a sealed cover). Note that even before Justin, I spent at least 20 minutes or so on the phone with Brett, walking him through what I was looking for, he was patient, described the options, and quickly found time to come out and perform the work. I’d reach out to the Baumann team any time!
Sign in to share your experience with this business.
Log in