Four Twelve Roofing

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I initially gave this company a glowing review after my new roof was install a few years ago. However, the roof has been leaking and it is still under warranty and I have been reaching out for over a month and no one has even come out to access the damage. Btw when I called to request a roof estimate, they were out in a few days. They keep saying the manufacture has not been reachable. But, your company did the work, so why are you not honoring your section of the warranty? Buyer beware. Edited- 12-4-2025 This company has since come out and repaired the hole in the roof. It took them too long but they did finally honor their warranty.

I think this company used to be highly regarded, which is why I went with them to re-do my roof in 2022, but the company has gone downhill. They were sued in 2023 for improperly paying wages to their workers. I started hearing stories of people whose roof was worked on by them having issues. And then four years later I had a leak, had a different company look at it, and tell me the workmanship was so bad I should submit a report to the Home Improvement Commission. I went back to 412 to let them know, they came and looked at it, told me it was outside the Labor warranty but they would fix it for an additional $5000. I now need to essentially get a whole new roof only 4 years after paying them to do just that. DO NOT USE THEM

I scheduled a quote to repair/replace two gutters on my rowhome. They had to reschedule my estimate appointment twice which was annoying, and when they gave me the estimate it was $3,000. That's right, 3k to replace my 15 foot K gutters that cost $40 at Home Depot. I had Next Day Gutters do an estimate which came to $1,200, and guess who I had do the repairs? Pretty crazy, make sure you get a second estimate.

My landlord scheduled a roofing repair appointment with this company for Friday, December 5, 2025, with an appointment window of 8:00–9:00 a.m. At 9:30 a.m., the company contacted my landlord by email—not by phone—to reschedule due to the snow, which was completely understandable. The new appointment was set for Tuesday, December 9, 2025, between 1:00–2:00 p.m. However, the company unexpectedly arrived on Monday, December 8, 2025, at approximately 1:06 p.m. I answered through the Ring camera and spoke with the technician, who appeared unaware of the updated appointment date and time. He asked if he could perform the work at that moment, and I informed him that I was not home. He stated that he would return the following day during the scheduled appointment window. At this point, I began to question the company’s professionalism and anticipated further scheduling issues. As expected, on Tuesday, December 9, 2025, the workers arrived again at 11:44 a.m.—well outside the 1:00–2:00 p.m. appointment window. I spoke with the technician and reminded him of the scheduled time, explaining that I was still at work. He stated that he would wait. I arrived home at 12:45 p.m., and he returned to my door at 1:11 p.m. Upon entering the condo, he inspected the ceiling where the hole was located for 2 seconds and informed me that he would begin working on the exterior roof. I asked whether he would be repairing the interior afterward, and he stated that I would need to hire someone else to complete that portion of the work. I immediately notified my landlord, who was also unaware and confused as to why the company requested interior access if they had no intention of repairing the ceiling. The workers were on the roof for less than an hour before leaving. I looked out the window and noticed that the company vehicle had already departed. Neither of the technicians knocked on my door to provide an update, so I have no information regarding the status of the repair, whether the work was completed, or whether it was successful. The level of unprofessionalism demonstrated by this company is unlike anything I have previously experienced.

I worked with this company because of the good reviews online. Unfortunately, it was a mistake. The intitial meeting was fine. The salesman seemed knowledgeable. I had the company work on one side of the roof to slope it more because water was puddling and not draining from my flat roof. Unfortunately, within 1 year of the completed work, we started seeing signs of a roof leak. The leak was coming from the side of the roof they worked on. They had to patch and repair at least 2 times and we are still experiencing leaks. My recent contact with them was disappointing. They were going to charge me several hundred dollars to patch up again because the 1 year warranty had passed. It's about 3 years since they did the roof. I feel a roof shouldn't fail within a year and it shouldn't be patched up every few months. I have learned an expensive lesson. The initial work cost me over $8K. Please save yourself the hassle, the time, and the money. I am going with a different company this time to resolve this leak issue. There are reputable companies out there that guarantee their quality of work for more than 1 year. The attached pictures are the current state of my children's bedroom. Their ceiling is right below their failed roof work.

If I could give a -10 I would. They had to come back over 10 times after they finished. I asked for all satellites to be removed and they pinned it somewhere else which left an unprofessional hole in another spot. They forgot to cap my chimney which left rain in my living room. The people they hired wasn't certified but fulfilled their obligation...they had to come back to spray all the urination out of my backyard. My neighbor called and said my roof was swinging. They broke my outside faucet and had to replace it. They did a horrible job. My bathroom leaking and they said it was my window that's below my roof and refused to fix anything. They left the trash from their job in my driveway for 3 days. Did a sloppy job on the panels and had to come and fix that. Please do not hire this company. Save ur money. They are a waste of everything. Quick roofers for the penny. Go with another company. They aren't worth it. Update: Since they came to "fix the problem" my roof is still draining in my chimney area and breaking my drywall from the 2nd to 3rd floor, behind my light fixture staining my bathroom ceiling again. Honestly save your coins and go with another company.