Bethany Morgan
Mar 10, 2022The technician arrived on time. Repaired washer. It stopped working again, we decided not to put anymore money in it. Mr D refunded my labor charges as no parts were purchased. Very nice and professional.
3015 Creekwood Dr, Nashville, Tennessee 37207
The technician arrived on time. Repaired washer. It stopped working again, we decided not to put anymore money in it. Mr D refunded my labor charges as no parts were purchased. Very nice and professional.
C & C was quick to call me back and send a tech out to repair our GE Profile fridge. DJ was professional and on time. Would highly recommend on your appliance repair!
Our refrigerator wasn’t working properly and we had a freezer full of food. I called a couple of repair places on Friday afternoon and no one would come on a Friday just before Labor Day. Then I remembered C&C had repaired an appliance a few years ago for me. I called them and they sent Dee out that same night. He was able to find the thermostat control we needed on another truck and was back the next day to install it. He was courteous and very efficient. I will definitely call on C&C the next time I need appliance repair!
D and James from C&C we’re awesome. They fit me in same day to fix our dryer. They took pictures of their work and went above and beyond, not only installing a new belt but removing lint that was a fire hazard. Thank you, C&C!!
Scam company under multiple names. Owner threatened me on the phone when I asked for a refund for installing a lower quality dishwasher than what we paid for. Do not use.
Would not recommend. Do yourself a favor and search elsewhere. This guy was so confident over the phone but is more talk than knowledge. On top of that I was given an estimate for a repair that was marked up over 300%. It’s almost as if he hasn’t a clue there is a search feature called Google to price check any parts that are quoted.
For the love of God don’t use these people. Unless you want to be WAY overcharged. They will fix your issue but you will absolutely feel robbed. I was charged $209 to replace the tip of a wire. This tip or “terminal” when I looked online costs less than a dollar and He was at the house for 10 minutes and very obviously trying to stay longer lol. You might as well buy a new appliance before using these guys. Oh and I waited and was very nice and patient with them as I waited for them for 6 hours longer than I was supposed to. DO NOT DO IT.
This was the worst service experience I’ve had in recent memory, and the most surprising thing is how unapologetic they were through it all. The morning I called about our washing machine not working, they said they could come by later that morning. I called back around 3:30 after not hearing anything all morning. They said they hadn’t forgotten about me. Didn’t hear anything the rest of that day or the next. The third day they called to say they were coming between 10-12. The Tech that showed up looked at the washer for maybe 3 minutes. He didn’t test anything. Simply turned the machine on and watched it turn itself off which we’d described over the phone. He went out to his van, and came back with a $500 quote. He said the main board was bad and asked for payment for the $99 dollar service fee like he was in a hurry. I later called his supervisor who I had been “communicating” with. He was unapologetic and defended the quick diagnosis. Said they’re highly trained to be able to quickly diagnose issues. Turns out, I had an issue with my electrical circuit. Absolutely nothing wrong with my washer. We’ve run dozens of loads through it by simply plugging it into another outlet. I called the supervisor back again. Still not the least bit apologetic. He said he had to go but he’d call me back at the end of the day implying we’d work something out. Not surprisingly, he never called back. I hate that we gave them $100 for their terrible service call and ridiculous misdiagnosis, but I’m very glad I didn’t agree to the $500 main board quote. Who knows where things would have wound up since the issue was with the outlet. I would stay away from C&C Appliance Repair.
I had a 1pm appointment that I took off work for to fix my stove. After 15 minutes I called to ask where the tech was, the owner simply said he’s running behind and will get there when he can….. no eta no call to the tech to ask. After another two hours we simply canceled our appointment. They never called to say the tech was going to be late and really just didn’t care. Unprofessional at its finest.
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