Jdrj Drh
Apr 4, 2026Quick response and very helpful. They fixed my washing machine in no time. Definitely using them again if anything else breaks.
4501 Snell Ave, San Jose, California 95136
Quick response and very helpful. They fixed my washing machine in no time. Definitely using them again if anything else breaks.
Over time, small issues started adding up with our refrigerator nothing critical at first, just inconsistent cooling and occasional noise. We kept ignoring it until it became too noticeable. Sergei handled the visit in a very straightforward way, focusing only on what actually mattered. He identified the cause, took care of it during the same appointment, and made sure everything was running as expected before leaving. Since then, the fridge has been stable again. The whole experience felt simple, efficient, and easy to trust.
excellent service!! called them for my dryer repair last week. the technician was very polite and knew exactly what was wrong. fixed it in less than an hour. will definitely call them again if needed.
It’s noticeably different now in a good way. Before the visit, our refrigerator was still running, but something felt off and the cooling wasn’t consistent. We kept adjusting settings, hoping it would stabilize, but it never did. Eventually decided to have it checked instead of guessing. Dave approached it without making it complicated, explained what was affecting the performance, and handled it during the visit. Since then, everything has been stable again. The difference is subtle, but very real.
Wasn’t even sure if it made sense to repair our washer anymore, since it had been acting unpredictably for weeks. Decided to give it one last try and scheduled a visit. Sergei didn’t overcomplicate anything he quickly got a sense of what was going on and explained it in a normal, understandable way. What I appreciated most was the straightforward approach: no pushing, no exaggeration, just a clear solution. Since the visit, everything’s been working without issues. Definitely glad we didn’t rush into replacing it.
It started with uneven cooking — one side of the oven would heat faster than the other, which made baking almost impossible. We decided to get it checked and Eugene handled the visit. Instead of guessing, he measured temperature distribution, inspected the convection fan, and found it wasn’t circulating heat properly. After fixing the issue and recalibrating the oven, he tested it to ensure even performance across all racks. The difference was noticeable right away. It’s satisfying when a frustrating problem is resolved with a precise and well thought out approach.
Our stand alone freezer suddenly began running much louder than usual, especially at night. Unsure whether the compressor was failing, we scheduled a service visit and Aidyn came to inspect it. He listened to the cooling cycle, checked the mounting points, and discovered the vibration was coming from a loose internal bracket supporting the fan assembly. After securing it and balancing the components, the noise dropped immediately. He stayed long enough to confirm the freezer was cycling normally again. Sometimes the smallest adjustments make the biggest difference when handled properly.
Right before the weekend, our electric range began tripping the breaker every time we used the oven. We were worried it might be a wiring issue in the house, but Sergei approached it systematically. He inspected the internal connections, tested the heating elements, and isolated the short to a damaged bake element. After replacing it, he monitored the oven through a full preheat cycle to confirm stable operation. The explanation was straightforward and easy to follow. What could have been a complicated electrical concern was resolved efficiently and without unnecessary work.
The Appliances Giant appointment on January 10th could not have gone better. My stacked washer/dryer is in a very small space and Denis was very creative in figuring out how to best reach the back of the machine. Not only is he a very knowledgeable and accomplished worker, but he also has excellent people skills. I appreciated his texts letting me know exactly when he would be arriving. Now my dryer is working again and, if I have ANY repair work in the years ahead, I will definitely call Appliances Giant! J. White
Problem solved with no hitches. Technician was on time, friendly and knowledgeable
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