Appliance Pro Repairs is a Appliance Repair Service business serving Seattle, Washington. View services, contact details, hours, photos, and customer reviews on RepairHit.
Appliance Repair Service
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This company has terrible communication. I called twelve times in one day just to get a hold of someone. They have been "scheduled" twice to my business and no showed. Despite complaints, there has been no call from the business owner or main manager. My partner at work called and left a message and emailed with no response. Mind you. They already took a deposit for the work to be done. Speaking with the technician finally, he cut me off when I expressed dissatisfaction. I would never recommend this company to ANYONE. I wish there was a zero star option.
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Jill Walls
Oct 16, 2025
★★★★★2.0
Not impressed. Came for 5 minutes to give an estimate of a $500 repair. Then no communication until I left numerous messages. Only communication was the bill but no info of what was wrong.
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Amanda Yates
Oct 16, 2025
★★★★★5.0
another amazing repair from another amazing tech. thanks for getting my washer up and running 5 kids and no washer i was ready to pull my hair out! they came same day they repaired within in the week and they saved my life yet again! i will always call appliance pro for my appliance and HVAC needs!!
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Evan Suhr
Oct 29, 2025
★★★★★1.0
Horrific communication with this company. Rescheduled on me twice because the tech no showed. Tried calling only to be hung up on when asking what was going on. Please use any other service company that will respect your time.
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Sam George
Oct 31, 2025
★★★★★5.0
Vinny was friendly, competent and fixed the problems we had. I highly recommend Appliance Pro Repairs and will definitely use them from now on.
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Jake Impavido
Nov 3, 2025
★★★★★5.0
Absolutely phenomenal service! Would recommend to anyone needing appliance repair/diagnostic.
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Peilin Lee
Dec 18, 2025
★★★★★5.0
The technicians is knowledgeable, and the company is honest
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Colleen Clayton
Dec 20, 2025
★★★★★1.0
Incredibly frustrating experience - avoid this company. Firstly, they feel entirely illegitimate: not once did they ever answer the phone with the name of their company. Just “hello?” with so much background noise I could hardly hear and each time had to verify I called the right place. They interrupted me on the phone constantly, tried to hurriedly end the call each time, and didn’t pass along the specific issues to the technicians, who arrived in unmarked vehicles. It took 4 different appointments (each time requiring me to miss work) to resolve an issue (water appearing on the floor after laundry cycle) that ended up being corrected by a p...Incredibly frustrating experience - avoid this company. Firstly, they feel entirely illegitimate: not once did they ever answer the phone with the name of their company. Just “hello?” with so much background noise I could hardly hear and each time had to verify I called the right place. They interrupted me on the phone constantly, tried to hurriedly end the call each time, and didn’t pass along the specific issues to the technicians, who arrived in unmarked vehicles. It took 4 different appointments (each time requiring me to miss work) to resolve an issue (water appearing on the floor after laundry cycle) that ended up being corrected by a plumber and myself. The technicians didn’t bother to run a cycle and observe the cause of the problem, just guessed at solutions and didn’t test afterwards to ensure the issue was resolved. The last appointment I made with them after the issue continued was scheduled for a window between 9-12, but at 11:12 in that window I received a text saying a different technician would arrive between 12-3…no call in advance to explain, verify that that time worked for me, or ensure the new tech was aware of the issue. Because of the new time, I couldn’t meet the tech myself - my proxy said the tech stayed on site for not even 15 min, didn’t test anything, simply said there was nothing wrong, and left. When I called back asking for an explanation, I was again hurried off the phone with an assurance that I would receive a refund and a call back, neither which ever happened. Truly unprofessional, frustrating, and honestly insulting experience. Overall, between this service and a plumber who ultimately resolved the primary issue, I spent more money on this than replacing both the washer & dryer would have cost, not counting the lost time I had to take away from work to meet the technician multiple times.
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