Alamo Decks and Fence

Called on Alamo fencing due to the excellent work they did at my neighbors house. Robert Boland and the seasoned expert (very professional) installation crew was top notch. Best gate and fence my property has ever had since 1983, well worth the cost for the results. Every detail customer consideration was accomplished. 5 star.

They replaced two portions of my cedar fence in a very professional and timely manner. They provided a no-cost or obligation estimate and it was fair and reasonable. The crew arrived on time and finished the work in one day. The workmanship is excellent, met my specifications for materials and they cleaned up the area. All very efficient and neat.

My new gate look and operates great. The sale person Sarah, very professional. I over paid and they caught their mistake and are sending me a refund. How nice is that.

I had a project i needed help with and they were able to build a quote and get the job done quickly.

Alamo Decks and Fence put up a 6 foot wooden fence around our backyard. It is beautiful. The neighbors have commented favorably about it. Workers cleaned up and don't forget the one year warranty. Update: We had some pickets that split as the wood dried and a rail that warped. Alamo Decks and Fence came out and replaced everything. Great job Alamo Decks and Fence and especially to Sonny. Update: Fence still looks brand new.

I highly recommend Alamo Decks And Fence. They were great to work with. Got the job done quickly and followed up with care.

Alamo decks and fence installed our fence at one of our locations. They did a great job and they were also quick to respond to any of our warranty requests.

Alamo decks and fence was awesome to work with. They were quick and efficient and got the job done in one day. They communicated regularly and kept me updated prior to the project and had quality control at top of mind.

Great experience from my first contact withSonny Ortiz to the completion of my new fence. They did not over promise and they definitely did deliver. They were not the lowest bidder but I am pleased with my selection of them to do this job. Recommendation without any reservations.

Sonny arrived on time took great notes on what I wanted. The quote was fair for the work involved. The crew arrived as scheduled, was very courteous and did a great job on the install. I have used Alamo twice before and will use them again.

I was desperate to repair a fence that blew down in the recent storm. The guy who showed up didn't want to repair the old fence, seemed uninterested in quoting for a new fence, and honestly gave off the impression he didn't really care about working or making money. Sad, because we were hopeful they'd install a pool fence and repair a deck as well, but his presentation and demeanor were so incredibly underwhelming I'm glad we weren't tempted to do business with them.

Update: It’s been 1.5 years since I had my fence installed and had the terrible experience with the installation. Well, the gate on my fence broke off. The welding just broke off. Terrible quality. Please stay away from this company. I called them 1 week ago to let them know about it and ask if they could fix it, they said they would get back to me the same day. Its been a week and I havent heard from them. Terrible company, service and quality. I would give them 0 stars if that was possible. I would stay away from this company. They really let me down with the timeline of my project (3 week delay) and the owner was rude and unprofessional. I contacted them a month and a half before I wanted my project done because it was really important for me to get it done by a set date. I met with Sonny, the project manager, who assured me it would get done on time. The date came and they did start working on my fence but they were not able to finish it because the material was not available on any store in San Antonio. I came to find out that they went to buy my material the morning of the project which just sounds insane to me. According to them, “they are always in stock at Home Depot”. Well guess what, they weren’t in stock anywhere in San Antonio, so my project got delayed for a week. To this day, I still can’t believe they went to buy the material the morning of installation. Any serious company would make sure they have the material needed prior to the date of project install, especially when the project has been planned for over a month. They came back a week later to finish it and it turns out they had ordered the wrong amount of material so they had to order more in order to finish it. That was another week of delay. I called the company and asked to speak to the owner, Mariano, to explain the situation to him and I was very surprised at his reaction. Instead of being understanding and apologetic of the situation, he actually had the audacity to confront me and call me a liar. If I can give him some advice, you don’t lose a customer by making a mistake, you lose a customer by the way you handle the situation. You handled it terribly. I gave them 2 stars because the contractor they sent to build my fence and gates was actually nice and he did a decent job, he also seemed frustrated with the situation. Neither Sonny or Mariano showed up to check on the project after it was completed.