A-A Appliance Repair Service Indianapolis,In

Need appliance work done? Something fixed? Look no farther!! A-A Appliance Repair Service is the absolute Best!! This is a rare find, very reasonable rates, completely dependable and above all you can trust A-A Appliance. Terry has helped me 3 times, and I will always call him! He is professional, honest and always amazes me how fast he can have someone out to handle whatever the problem is. I've had 2 differnt issues with my clothes washer and 1 with my dishwasher/garbage disposal, he also double checked a concern I had with my dryer. He makes diagnosis of the problem look easy and when I had a larger issue to decide, which way to go-fix or replace Terry was very helpful. He explains everything and discusses options and never treats you like an idiot for not knowing what I'm sure can often be basic stuff. I will always be grateful to my sister for turning me onto Terry and his company, but more grateful that if I have a problem I know someone honest I can call. Thank you Terry! You Rock! 😊

Update: 2 weeks went by and the washer broke again. It's an estate old whirlpool. It's not Terry's fault but I should have gone with my gut to just replace it. Now we have to buy a new/used one and we essentially are out the $245; listen to your gut. Also, after doing a lot of research, the part that was replaced and labor was not worth $245, great service thought and I appreciate the help. I can understand that they need the business ....but I would have happily paid the service fee and not the repair if I had known better. Terry came out within less than 2 hrs of my call, not only repaired our washer, but provided detailed and easy to understand instructions on what he was repairing and next steps. He provided exceptional service and the repair itself took under 30 mins. Total cost was WELL worth it. They also have easy ways to pay!

Is this business related to the Frogge family?

A-A Appliance fixed my refrigerator but the waterline broke after pushing the unit back in its place. Water unknowingly leaked for 3 days and turned into an insurance claim for me, about $10-12k in damages. Hardwood floor, baseboards, drywall all ruined and some cabinet damage. Even though I have a case to put the burden all on him, after multiple attempts asking Terry, the owner, to cover half of my deductible, he never responded to me. I will update and hope to say that he stepped up and did the right thing but currently I would not recommend them. Owning up to all the possible things that could go wrong when repairing other people’s appliances is counting the cost of having a honest business. Update: I did hear back from Terry. Unfortunately in addition to all the water damage the original fix to the refrigerator did not stay fixed. He agreed to return payment on that. This is a step in the right direction and hopefully I will be compensated for some of my deductible. I will update. 5/22 Update: I haven't gotten the $375 back from the fix that didn't work for my repair. Terry told me 8 days ago he would refund me but I still don't have my money back. I really wish all this could've been worked out between us and my comments here would've reflected a better experience. After research and the simple facts of exactly what happened there is overwhelming evidence of his liability and how this will end up. It's unfortunate because a lot of this could've been avoided.

Ray did not fix my washer. The washer is holding water and not draining properly/leaking at the bottom. He told me it was the bleach tray? causing this and "cleaned it out". I don't use the bleach tray. He said if it was no better to call back. I called back. Terry said he couldn't get back to me until the following week. No problem. We set up a time. They no showed. I contacted him that day and he said he'd check on where the technician was. I haven't heard from him since. I contacted Terry 3 more times. He will not return my messages. Call someone else if you want something fixed. I paid $79.95 for nothing. I would give 0 stars it it would let me.

Stay Away from AA Appliance Repair - Awful Experience I had a terrible experience with AA Appliance Repair. I called them to fix our oven and he charged us $300 to change the igniter however the problem was not fixed and we called him back. The guy's name is Terry and he said he needs to change the shut off value and cost US another $200 and we agreed to it. That was a bout 3 months ago and at first he was answering our call however now he does not even answer our call or text. We have tried to reach out to him but no luck. I just want everyone know of this and I am not sure if he deals with his customers the same way or not but I felt I need to share our experience with everyone. DO YOURSELF A FAVOR AND STAY AWAY FROM AA I would rate them even lower if I had a choice.