Windsor Jewelers

Several months ago I visited Windsor Jewelers in Southpark about obtaining a Turquoise Rolex for my daughter’s college graduation gift. This color is very difficult to obtain and the other Rolex store told me good luck probably not going to happen. In fact I was on their list for a year when I finally visited Windsor. Heidi at Windsor was honest saying she would work on it and to be patient. Today she called saying they had my Rolex. During this process I have visited many times and everyone is so friendly even though I am not buying just looking and waiting. Even the security guard is welcoming and it is like a big family. Another salesman at Windsor, Adam, wears the Bruce Wayne Rolex and is more than happy to take his personal watch off and let you look at it. Tracy even replaced my Tag watch battery no charge, who even does that anymore? You can go stand in line at the other store and be a number in their database or go Windsor where they will treat you like family. I still had to wait but they stayed on it and got me the watch I wanted in a reasonable time …I was never a number.

When I tell you I’m over the moon happy! My AD Alex was amazing she got the exact watch I was hoping to get! This watch is beautiful I’m so in love with my 36 OP Oyster, stick dial with 18 karat gold Rolex crown and around the stick dial. The staff are amazing she’s the best!!! And I want to thank Heidi for assisting me with my new Rolex purchase while Ms. Alex was away. If you want any Rolex suggestions or recommendations or information please go and ask for Ms. Alex I promise you will not be disappointed!! 🫶🏽

My wife and I have been loyal customers of Windsor Jewelers for years, and every experience reminds me why we never shop anywhere else. The staff is knowledgeable, genuine, and truly passionate about what they do — whether it’s helping select the perfect piece of jewelry or finding a new watch, their attention to detail and level of care are unmatched. What makes Windsor stand out even more is that major brands like TAG and Breitling have company stores less than a mile away — yet I would never consider going anywhere but Windsor. The experience that both David and Adam deliver is truly special — personal, authentic, and second to none. It’s the kind of service and trust that’s nearly impossible to find today