Wilton Construction Fire & Water Services

I had an excellent experience with Wilton Construction! From start to finish, Hailey and Jesse were incredibly professional, responsive, and knowledgeable. They guided me through the entire mitigation process with clear communication and made a stressful situation much easier to handle. The Wilton team arrived promptly and ensured everything was done thoroughly. I highly recommend them to anyone in need of mitigation services—thank you, Hailey and Jesse, for your outstanding service!

I would like to start by saying, "you never get a second chance to make a first impression" I say that as my very first phone call to Wilton Construction was answered by Hailey, I proceed to tell her we had storm damage needed siding repair and replacement as well as the roof and porch. Hailey said she would have someone get back to me. As the day went on Hailey called back to set up an appointment with a gentleman named Marcus. I appreciated her swift response and the fact that I got a quick appointment for estimates. Hailey called the day before to remind me and if I was not unavailable she left a detailed message, and that my friends is the first impression Spot on. Marcus came out with his roofer to do an estimate. They were both friendly, informative and brought to our attention things we did not see as far as damages. Marcus responded to my insurance company right away, never a delay. My insurance company was also impressed by the quick responses and paper work needed. Never a delay. Another first impression. We then dealt with Kelly she sent us our contract to sign, Kelly was professional , explained and addressed any concerns we had to make the process swift. She called me right away when I sent an email with questions. Great personality. Another first impression. We had few concerns getting the roof tiles to match and the siding to match since home is 15 yrs old, BUT Marcus worked it all out and the work was done in timely manner. All Wilton workers who came out to complete the job were friendly, professional and cleaned up as if no one was ever there. Another first impression. Once work was complete we were so satisfied , we hired Wilton Construction to redo our porch steps, beams, partial floor on the front porch. This was not covered by insurance it was normal wear and tear. Wilton gave us a fair price and we had them do the work. Our porch looks great and everyone who comes by notices right away that the porch and house were done and we get great compliments. Brian and his partner did a great job and again , all was cleaned up like no one was there. The porch guys were so friendly. Another first impression. I know this all sounds good and some will say "yeah right " or think its an exaggeration but I will say this. I have been in the Mortgage field for 33 years. I worked for a Broker firm for 11 years that had a builder so I am familiar with problems people have when having work done or being able to contact someone when needed. Not all builders are the same, so I get it if you think this is unbelievable. I assure you , you can do a ride by anytime and see the work for yourself. The curb appeal is great and the repairs are visibly done and the house looks great. I would recommend Wilton Construction to anyone looking for a quick , professional repair to their property. As a matter of fact , we are having Wilton come back in the spring to repair the back deck boards, and as always Marcus responded immediately and I already have my estimate for same. My last contact was Taryn, to discuss how we liked our end result and she was absolutely friendly and a great final first impression. Wilton Construction stands by their work and really care about your home.