Own Wheel Estate auto repair?
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Auto Repair Shop businesses and related repair services are available around West Harrison, NY.
Wheel Estate auto repair is listed as a Auto Repair Shop serving West Harrison, New York. Contact this business for reliable local service, appointment requests, directions, reviews, photos, and profile details.
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0 on customer service. Nobody knows English except for one person so had to wait for 20 minutes to talk to someone. Went for a tire replacement. He said he'd bring it himself from the dealership and replace it. When I bought it myself and went to him, they asked me to come back later. When I came back later, started showing attitude and said we're very busy here and can't work on it. Made me drive there multiple times with a flat tire. Instead, go to Lake St Automotive. Just 2 minutes away from here and they provide much better service
The worst, Customer Service, I’ve ever experience. After multiple visits, blamed me for not being able to find my file, started yelling at me at the slightest issue. I couldn’t have a conversation or ask a question with him and apparently he’s the owner “Jimmy” the “main mechanic.” Maybe he might be a good mechanic, but an absolutely terrible person. If you want a good customer experience, I suggest you pick a different place.
Worst Customer Service I've ever experienced. The apparent owner "Jimmy" and main mechanic, is an awful person. Maybe a good mechanic, I don't know. But when I came back after getting my car serviced a few times here, to find out if a missing bolt might have been something he's responsible for, calmly mind you. He became extremely defensive and started getting loud and yelling. Couldn't work his own system and blamed me for not putting me in his own system of clients, to which he admitted to himself. Then added multiple lies on top of that wonderful customer service. Please save your self time, money and energy and go somewhere else.
Do not go here!!!! My sister went a few months ago to do an inspection which she was told she failed because of tires, went somewhere else and inspection passed THIEVES!!! This morning my mother went for an inspection and she was told it failed because of brakes, after she payed for a failed inspection she was told when she went back for reinspection she would have to pay again. Save yourself the trouble and go elsewhere they’re clearly only after your money.
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