We-Fix-It Auto Repair

I live nearby and received a pamphlet on Synthetic Oil Changes for cheaper than where I normally go. I thought I would give them a try and made appointment with Cole who was very nice. I called the next day and spoke with Thomas who was also very nice and asked how long an oil change would take, and he told me about an hour. I dropped off the car and was told I'd get a text when it was ready. My appointment was for 1pm and by 2:50pm I hadn't heard anything, so I thought I'd head over and maybe they just forgot. When I pulled up, I could still see my car on the lift, so I asked how much longer and was told it wasn't going to be too much longer as they were waiting on a plug. 3:10pm comes along and so I asked again and was told "they didn't pull your car down yet?" The gentleman went to go look, I could only assume it was Thomas and within 5 mins I was getting my car driven up front. Gentleman apologized to me and told me it should not have taken that long and apologized again. I appreciated the apology and the service. I understand that not everyone has great experiences with places, but an acknowledgement and apology go a long way in my book. Thank you for the great customer service We-Fix-It Auto Repair, I will definitely be back.

We Fix It team is incredible at every level. We’ve had 3 different vehicles to them for service from all new brakes, a/c service, transmission service, oil changes, serpentine belts, and many more smaller items. These guys do amazing work and never had to guess or question pricing or what service was provided during a visit. Trust is the major part of this relationship! I am from WA State and have my 2 daughters living in AZ going to college. Having a Reputable and Trustworthy auto team to handle my girls auto needs is so vital, i leave the driving safety to We Fix It to ensure my girls cars run in top condition. Peace of mind in 115 degree weather. Matthew and his team will take care of you, best experience you’ll ever have when dealing with cars. Thanks Matthew and Team!!!