David Evans
Eric was a very nice guy during the process of working out the details for my roof replacement but he changed after working with my HOA, they rejected the product originally proposed and he became very defensive. After the job was completed I had some concerns and was told he would come address the issues, and he never came or called. I’m seeing raised areas at the edge of roof as if they put shingles over nails or some debris, I assumed that the gutters would be cleaned out before the gutter guards were installed, I’m seeing debris on top of gutter guards from upper downspouts that run into lower gutters. I had a new gutter installed on dormer after roof was replaced and the cinders are worn off where the worker stood while installing new gutter. I’m not by any means an expert on roofing but if you can’t walk on it without damaging it something is wrong with the product. I admit I only reached out one time about the gutter guard concern and was told he would come the following week, it’s been five weeks. So now it’s been 5 months and Eric keeps telling me he will get gutter guard installer to come fix all the gaps that allow birds to get in. The gutter guards were installed so sloppy and he is not doing anything about it, don’t get gutter guards from United Restoration Services. I would not recommend this company for any services period